“Refund was approved and back in my account the same day.” - Deliver+ customer
Airline & travel-ready size: A great companion for cats and small dog breeds under 4 kg. Measuring 49L x 32W x 31H cm, this plastic pet carrier is suitable for cars, trains and is designed to meet the carry-on or cargo guidelines of most major airlines. Triple-secure locking system: A stable PP shell combined with buckles, reinforced bolts, and a plated steel wire door, it is built with a 3-point security system to prevent escapes and confidently contain pets during anxious vet visits or bumpy travel. Anxiety-relief & interaction: The top skylight allows you to comfort pets and offer treats without opening the door. 0.8 cm ventilation gaps ensure continuous airflow and a clear view, reducing claustrophobia for a calm, comfortable journey.
Colour: Cream, Light Grey, Orange Material: PP, Steel Overall Dimension: 49L x 32W x 31H cm Inner Dimension: 45L x 27W x 27H cm Door Size: 21W x 23H cm
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Airline & travel-ready size: A great companion for cats and small dog breeds under 4 kg. Measuring 49L x 32W x 31H cm, this plastic pet carrier is suitable for cars, trains and is designed to meet the carry-on or cargo guidelines of most major airlines. Triple-secure locking system: A stable PP shell combined with buckles, reinforced bolts, and a plated steel wire door, it is built with a 3-point security system to prevent escapes and confidently contain pets during anxious vet visits or bumpy travel. Anxiety-relief & interaction: The top skylight allows you to comfort pets and offer treats without opening the door. 0.8 cm ventilation gaps ensure continuous airflow and a clear view, reducing claustrophobia for a calm, comfortable journey.
Colour: Cream, Light Grey, Orange Material: PP, Steel Overall Dimension: 49L x 32W x 31H cm Inner Dimension: 45L x 27W x 27H cm Door Size: 21W x 23H cm
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Plastic Pet Carrier, Small Pet Dog Cat Carrier Max 4 KG against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.