“Refund was approved and back in my account the same day.” - Deliver+ customer
5ft Artificial Eucalyptus Tree featuring 800+ high-quality silk/PE leaves, a multi-stem trunk with hand-painted foliage and natural wood-grain texture for a lifelike silhouette that never wilts, sheds or fades. Select models include 50–100 warm white LED lights with remote control and 8 lighting modes (steady, twinkle, fade, etc.) for cosy evenings, weddings, holidays and everyday elegance. The bendable metal-wire limbs allow easy fluffing and shaping to achieve your ideal fullness, tool-free in minutes. Arrives pre-potted in a sleek 7–8.7″ white planter, ready to unpack, shape and display. UV-resistant and suitable for living rooms, entryways, offices, covered patios, lobbies and events. Requires no watering, sunlight or pruning; simply dust occasionally to maintain its fresh look. Ideal for busy lifestyles, apartment dwellers and as a housewarming, Mother's Day or Christmas gift.
5ft LED artificial eucalyptus tree, silk/PE leaves, warm lights, zero maintenance. Multi-stem trunk & hand-painted leaves, lifelike, no wilting, shedding or fading. Bendable branches, tool-free, quickly adjust to your preferred full shape. Remote-controlled 8 light modes, great for home, wedding and holiday decor. Comes with sleek white planter; unpack, shape and display right away. UV-resistant, ideal for indoor & covered patio, event and gift use.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
5ft Artificial Eucalyptus Tree featuring 800+ high-quality silk/PE leaves, a multi-stem trunk with hand-painted foliage and natural wood-grain texture for a lifelike silhouette that never wilts, sheds or fades. Select models include 50–100 warm white LED lights with remote control and 8 lighting modes (steady, twinkle, fade, etc.) for cosy evenings, weddings, holidays and everyday elegance. The bendable metal-wire limbs allow easy fluffing and shaping to achieve your ideal fullness, tool-free in minutes. Arrives pre-potted in a sleek 7–8.7″ white planter, ready to unpack, shape and display. UV-resistant and suitable for living rooms, entryways, offices, covered patios, lobbies and events. Requires no watering, sunlight or pruning; simply dust occasionally to maintain its fresh look. Ideal for busy lifestyles, apartment dwellers and as a housewarming, Mother's Day or Christmas gift.
5ft LED artificial eucalyptus tree, silk/PE leaves, warm lights, zero maintenance. Multi-stem trunk & hand-painted leaves, lifelike, no wilting, shedding or fading. Bendable branches, tool-free, quickly adjust to your preferred full shape. Remote-controlled 8 light modes, great for home, wedding and holiday decor. Comes with sleek white planter; unpack, shape and display right away. UV-resistant, ideal for indoor & covered patio, event and gift use.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 5FT Artificial Eucalyptus Tree w/LED Lights Faux Tree 8 Lighting Modes against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.