“Refund was approved and back in my account the same day.” - Deliver+ customer
Classic stove design & year-round flame: Featuring a sleek body and an arched tempered glass window, this fake fireplace adds timeless charm to any living room or bedroom. The realistic LED flame effect operates independently from the heater, allowing you to enjoy a cosy ambience all seasons without extra heat Rapid convection: Powered by a fast-heating wire element and an efficient forced-air fan, this 2000W electric log burner quickly warms spaces up to 30m². Enjoy fast, uniform heat that quickly drives away the winter chill in living rooms and bedrooms Energy-saving dual heat & stepless thermostat control: Designed with a control knob, this free standing electric fire features a smooth stepless dial to set your desired temperature from 15℃ to 35℃, plus dual heat settings (1000W/2000W). Easily adjust warmth to stay comfortable during cold winter months while managing energy consumption Safety: Built for family peace of mind, this electric stove heater features an integrated thermal cutout that automatically shuts off the unit if it overheats. Comes complete with a standard fused UK BS plug and heat-resistant ABS housing for reliable indoor heating Freestanding design: Measuring 39W x 24D x 56.5H cm, this freestanding electric stove fire stands securely on any flat floor without installation. Its compact footprint makes it great for living rooms, bedrooms, or home offices. The supporting legs are detachable for easy cleaning
Classic freestanding electric stove with arched tempered-glass window and independent LED flame for year-round ambiance. 2000W rapid convection heats up to 30m2; dual 1000W/2000W settings with 15-35C stepless thermostat. Thermal cut-out, ABS housing and UK BS plug. 39x24x56.5cm with detachable legs.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Classic stove design & year-round flame: Featuring a sleek body and an arched tempered glass window, this fake fireplace adds timeless charm to any living room or bedroom. The realistic LED flame effect operates independently from the heater, allowing you to enjoy a cosy ambience all seasons without extra heat Rapid convection: Powered by a fast-heating wire element and an efficient forced-air fan, this 2000W electric log burner quickly warms spaces up to 30m². Enjoy fast, uniform heat that quickly drives away the winter chill in living rooms and bedrooms Energy-saving dual heat & stepless thermostat control: Designed with a control knob, this free standing electric fire features a smooth stepless dial to set your desired temperature from 15℃ to 35℃, plus dual heat settings (1000W/2000W). Easily adjust warmth to stay comfortable during cold winter months while managing energy consumption Safety: Built for family peace of mind, this electric stove heater features an integrated thermal cutout that automatically shuts off the unit if it overheats. Comes complete with a standard fused UK BS plug and heat-resistant ABS housing for reliable indoor heating Freestanding design: Measuring 39W x 24D x 56.5H cm, this freestanding electric stove fire stands securely on any flat floor without installation. Its compact footprint makes it great for living rooms, bedrooms, or home offices. The supporting legs are detachable for easy cleaning
Classic freestanding electric stove with arched tempered-glass window and independent LED flame for year-round ambiance. 2000W rapid convection heats up to 30m2; dual 1000W/2000W settings with 15-35C stepless thermostat. Thermal cut-out, ABS housing and UK BS plug. 39x24x56.5cm with detachable legs.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 1000W/2000W Electric Fireplace Stove, Grey against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.