“Refund was approved and back in my account the same day.” - Deliver+ customer
1800W power, 6142 BTU: A powerful freestanding electric fireplace creates a warm and cosy atmosphere for rooms up to 30 m². 50 dB working noise means it won't disturb you. 17–27°C adjustable temperature: Set this electric fireplace to work at the heat you want - keep cosy your way. Adjustable flame colour: Nine settings, five brightness levels and an automatic cycle – this electric fire makes it easy to tune the flame to illuminate how you want and create the ambience you want. Lower shelf is space for real logs. 0.5-8 hour: Set this fireplace to turn on or off whenever you want using the included remote control. Perfect for night-time use when you don't want the heater running all night, helping to keep electricity usage low. Dimensions: 72.5H 62.5L x 20W cm. Window: 33H x 42.5L cm. Bottom compartment: 13H x 46W x 12D cm. 2 x AA batteries required, not included, for the remote. Assembly required
1800W freestanding electric fireplace (6142 BTU) heating rooms up to 30m2 at 50dB. 17-27C adjustable temperature and nine flame colours with five brightness levels. Remote control with 0.5-8 hour timer. Lower shelf for real logs; 72.5H x 62.5L x 20W cm; assembly required.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
1800W power, 6142 BTU: A powerful freestanding electric fireplace creates a warm and cosy atmosphere for rooms up to 30 m². 50 dB working noise means it won't disturb you. 17–27°C adjustable temperature: Set this electric fireplace to work at the heat you want - keep cosy your way. Adjustable flame colour: Nine settings, five brightness levels and an automatic cycle – this electric fire makes it easy to tune the flame to illuminate how you want and create the ambience you want. Lower shelf is space for real logs. 0.5-8 hour: Set this fireplace to turn on or off whenever you want using the included remote control. Perfect for night-time use when you don't want the heater running all night, helping to keep electricity usage low. Dimensions: 72.5H 62.5L x 20W cm. Window: 33H x 42.5L cm. Bottom compartment: 13H x 46W x 12D cm. 2 x AA batteries required, not included, for the remote. Assembly required
1800W freestanding electric fireplace (6142 BTU) heating rooms up to 30m2 at 50dB. 17-27C adjustable temperature and nine flame colours with five brightness levels. Remote control with 0.5-8 hour timer. Lower shelf for real logs; 72.5H x 62.5L x 20W cm; assembly required.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 1800W Freestanding Electric Fireplace with Faux Flame, White against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.