“Refund was approved and back in my account the same day.” - Deliver+ customer
Experience superior rest with our 20cm Memory Foam Mattress, engineered to provide balanced medium-firm support for a revitalising sleep. This advanced mattress features motion-isolating technology and a silent construction, ensuring you and your partner enjoy undisturbed slumber all night long. The soft-to-touch, breathable knitted cover promotes airflow for a fresh sleeping experience, while the vacuum-packed design allows for effortless delivery and setup in any bedroom. Simply unbox, allow the mattress to breathe for 24-72 hours to achieve its full profile, and enjoy the perfect foundation for your best night's sleep.
This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland.Constructed with a premium 100% memory foam core and a high-quality knitted fabric cover. To maintain hygiene and comfort, this mattress is designed for spot cleaning only; do not machine wash or immerse the foam core in water. Ensure the mattress is used with a suitable protector to preserve the surface finish.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
Experience superior rest with our 20cm Memory Foam Mattress, engineered to provide balanced medium-firm support for a revitalising sleep. This advanced mattress features motion-isolating technology and a silent construction, ensuring you and your partner enjoy undisturbed slumber all night long. The soft-to-touch, breathable knitted cover promotes airflow for a fresh sleeping experience, while the vacuum-packed design allows for effortless delivery and setup in any bedroom. Simply unbox, allow the mattress to breathe for 24-72 hours to achieve its full profile, and enjoy the perfect foundation for your best night's sleep.
This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland.Constructed with a premium 100% memory foam core and a high-quality knitted fabric cover. To maintain hygiene and comfort, this mattress is designed for spot cleaning only; do not machine wash or immerse the foam core in water. Ensure the mattress is used with a suitable protector to preserve the surface finish.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 20cm Memory Foam Mattress - Knitted Fabric - Medium Firm - Mattress against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.