“Refund was approved and back in my account the same day.” - Deliver+ customer
Geneva fir tree design: Recreate a lush, vibrant forest ambiance with this realistic Christmas tree inspired by the distinctive Geneva Fir. Featuring 1610 branch tips and an 80 cm diameter, it delivers a classic, full-bodied profile that brings authentic holiday charm to your home Automatic hinged setup: Engineered with a pre-attached hinged system, the branch tips of this xmas tree drop down automatically, significantly reducing your time spent on shaping (suggested shaping time: 30-50 minutes), giving you a relaxing start to Christmas. Need help shaping trees? Reach out to us for tips Flame-retardant: Fire-retardant branch tips are designed for safe enjoyment year after year. Rest assured that your family can gather around the fake Christmas tree and bask in the warm, inviting holiday glow without concerns Space-saving collapsible design: After the holiday, this fake Christmas tree with a 3-section trunk design quickly dismantles while the stable steel base folds flat. This packable architecture offers hassle-free storage that won't clutter your off-season home Festive accent: This Christmas tree serves as a versatile seasonal accent for your living room, office displays and holiday gatherings. It smoothly infuses an authentic forest touch and a vibrant holiday atmosphere into any indoor layout
6ft tall artificial Christmas tree in green. 1610 branch tips create a full, realistic foliage look. Steel base for steady display. Hinged branches drop into place for quick assembly.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Geneva fir tree design: Recreate a lush, vibrant forest ambiance with this realistic Christmas tree inspired by the distinctive Geneva Fir. Featuring 1610 branch tips and an 80 cm diameter, it delivers a classic, full-bodied profile that brings authentic holiday charm to your home Automatic hinged setup: Engineered with a pre-attached hinged system, the branch tips of this xmas tree drop down automatically, significantly reducing your time spent on shaping (suggested shaping time: 30-50 minutes), giving you a relaxing start to Christmas. Need help shaping trees? Reach out to us for tips Flame-retardant: Fire-retardant branch tips are designed for safe enjoyment year after year. Rest assured that your family can gather around the fake Christmas tree and bask in the warm, inviting holiday glow without concerns Space-saving collapsible design: After the holiday, this fake Christmas tree with a 3-section trunk design quickly dismantles while the stable steel base folds flat. This packable architecture offers hassle-free storage that won't clutter your off-season home Festive accent: This Christmas tree serves as a versatile seasonal accent for your living room, office displays and holiday gatherings. It smoothly infuses an authentic forest touch and a vibrant holiday atmosphere into any indoor layout
6ft tall artificial Christmas tree in green. 1610 branch tips create a full, realistic foliage look. Steel base for steady display. Hinged branches drop into place for quick assembly.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 6ft Geneva Fir Artificial Christmas Tree, 1610 Tips, Green against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.