“Refund was approved and back in my account the same day.” - Deliver+ customer
Modern stove & year-round flame: Crafted in a stylish finish with a clear glass window, this freestanding electric stove brings cosy charm to any living space. The realistic red LED flame effect operates independently from the heater, creating a relaxing fireplace atmosphere throughout all four seasons without extra heat Energy-saving dual heat and ERP: Equipped with a fast-heating element and forced-air fan, this free standing electric fire rapidly warms rooms up to 30m². Switch between 1000W and 2000W settings—use high heat for fast warming and low heat to maintain steady comfort while effectively cutting down on your electricity bills, fully ERP compliant Stepless thermostatic: Designed with an intuitive control panel, this electric log burner features a smooth stepless dial for your personal temperature. The built-in thermostat holds your targeted warmth, delivering consistent and reliable indoor heating throughout the day without wasting power Safety: Engineered with an automatic thermal cutout that shuts off power if overheating occurs, ensuring complete safety for your home. Built with flame-resistant ABS housing, a strong metal back and a safety plug for reliable operation Compact freestanding design: Measuring 38L x 24.5W x 53.7H cm, this fake fireplace stands stably on any flat surface without installation. Features detachable legs that elevate the body to prevent dirt build-up and make cleaning underneath completely hassle-free
Freestanding electric log burner stove with clear glass window and independent red LED flame for year-round ambiance. 1000W/2000W forced-air heating up to 30m2, ERP compliant with stepless thermostat. Auto thermal cut-out, flame-resistant ABS housing and safety plug. 38x24.5x53.7cm with detachable legs.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Modern stove & year-round flame: Crafted in a stylish finish with a clear glass window, this freestanding electric stove brings cosy charm to any living space. The realistic red LED flame effect operates independently from the heater, creating a relaxing fireplace atmosphere throughout all four seasons without extra heat Energy-saving dual heat and ERP: Equipped with a fast-heating element and forced-air fan, this free standing electric fire rapidly warms rooms up to 30m². Switch between 1000W and 2000W settings—use high heat for fast warming and low heat to maintain steady comfort while effectively cutting down on your electricity bills, fully ERP compliant Stepless thermostatic: Designed with an intuitive control panel, this electric log burner features a smooth stepless dial for your personal temperature. The built-in thermostat holds your targeted warmth, delivering consistent and reliable indoor heating throughout the day without wasting power Safety: Engineered with an automatic thermal cutout that shuts off power if overheating occurs, ensuring complete safety for your home. Built with flame-resistant ABS housing, a strong metal back and a safety plug for reliable operation Compact freestanding design: Measuring 38L x 24.5W x 53.7H cm, this fake fireplace stands stably on any flat surface without installation. Features detachable legs that elevate the body to prevent dirt build-up and make cleaning underneath completely hassle-free
Freestanding electric log burner stove with clear glass window and independent red LED flame for year-round ambiance. 1000W/2000W forced-air heating up to 30m2, ERP compliant with stepless thermostat. Auto thermal cut-out, flame-resistant ABS housing and safety plug. 38x24.5x53.7cm with detachable legs.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Freestanding Electric Log Burner Stove, White against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.