“Refund was approved and back in my account the same day.” - Deliver+ customer
Product Features: 【Lower Bunk Flexible Use】: The lower bunk bed can be flexibly transformed into a sleeping or play area. 【Storage Stair Design】: The storage stairs on the right are a true storage marvel. Each step offers additional space for toys, picture books, and clothes. 【Durable and safe construction】: The combination of solid wood and medium-density fiberboard (MDF) guarantees safety and durability. The main frame is made of high-quality solid wood, which is natural, ally friendly, durable, and dimensionally stable. The MDF panels are smooth, burr-free, moisture-resistant, abrasion-resistant, and easy to clean. 【Soft LED Lighting System】: An LED light strip on the lower bunk provides soft, soothing light and creates a feeling of security at night. An LED light strip is integrated into the top of the lower bunk. This can be controlled via an app and provides warm, glare-free light. Type of Slatted Frame Slatted frame included Maximum load capacity 120 kg Material Solid wood + MDF Quantity of the package: 4. If there are multiple packages, they will not be delivered on the same day. If you do not receive your entire package within three days of receiving your first package, please contact us.
Due to manual measurement, there may be a 2-3 cm error. Due to lighting, there may be color differences between the product image and the actual product. Please refer to the actual product received.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
Product Features: 【Lower Bunk Flexible Use】: The lower bunk bed can be flexibly transformed into a sleeping or play area. 【Storage Stair Design】: The storage stairs on the right are a true storage marvel. Each step offers additional space for toys, picture books, and clothes. 【Durable and safe construction】: The combination of solid wood and medium-density fiberboard (MDF) guarantees safety and durability. The main frame is made of high-quality solid wood, which is natural, ally friendly, durable, and dimensionally stable. The MDF panels are smooth, burr-free, moisture-resistant, abrasion-resistant, and easy to clean. 【Soft LED Lighting System】: An LED light strip on the lower bunk provides soft, soothing light and creates a feeling of security at night. An LED light strip is integrated into the top of the lower bunk. This can be controlled via an app and provides warm, glare-free light. Type of Slatted Frame Slatted frame included Maximum load capacity 120 kg Material Solid wood + MDF Quantity of the package: 4. If there are multiple packages, they will not be delivered on the same day. If you do not receive your entire package within three days of receiving your first package, please contact us.
Due to manual measurement, there may be a 2-3 cm error. Due to lighting, there may be color differences between the product image and the actual product. Please refer to the actual product received.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Kids loft house bed with LED, storage stairs and safety guardrail against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.