“Refund was approved and back in my account the same day.” - Deliver+ customer
Transform your holiday season with the SHATCHI Pre-Lit Artificial Christmas Tree, designed to bring warmth and elegance to your home. Standing at a generous 5ft (150cm), this Alaskan Pine tree features a sturdy metal stand for reliable support and easy assembly. Perfect for medium to large spaces, its natural look and 350 tips create a cozy atmosphere, making it an ideal centerpiece for your festive decor. This stunning pre-lit tree is adorned with 130 LEDs, offering a dazzling display with 8 different lighting modes to choose from. Whether you prefer waves, sequential patterns, or twinkling flashes, you can effortlessly create the perfect ambiance for your holiday celebrations. The combination of white and Warm white lights adds an elegant sparkle, enhancing your home’s festive charm.
Crafted from durable PVC and metal, this tree is designed for longevity, ensuring you can enjoy its beauty for many seasons to come. It fits beautifully in any corner, allowing you to maximize your space without compromising on style. Make your Christmas preparations effortless and enjoy a truly luxurious look this holiday season with the SHATCHI Pre-Lit Artificial Christmas Tree.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Transform your holiday season with the SHATCHI Pre-Lit Artificial Christmas Tree, designed to bring warmth and elegance to your home. Standing at a generous 5ft (150cm), this Alaskan Pine tree features a sturdy metal stand for reliable support and easy assembly. Perfect for medium to large spaces, its natural look and 350 tips create a cozy atmosphere, making it an ideal centerpiece for your festive decor. This stunning pre-lit tree is adorned with 130 LEDs, offering a dazzling display with 8 different lighting modes to choose from. Whether you prefer waves, sequential patterns, or twinkling flashes, you can effortlessly create the perfect ambiance for your holiday celebrations. The combination of white and Warm white lights adds an elegant sparkle, enhancing your home’s festive charm.
Crafted from durable PVC and metal, this tree is designed for longevity, ensuring you can enjoy its beauty for many seasons to come. It fits beautifully in any corner, allowing you to maximize your space without compromising on style. Make your Christmas preparations effortless and enjoy a truly luxurious look this holiday season with the SHATCHI Pre-Lit Artificial Christmas Tree.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Artificial Christmas Tree 5FT/1.5M Xmas Tree+LED Lights against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.