“Refund was approved and back in my account the same day.” - Deliver+ customer
Product Description 2025 extra-large and thick design: a 50 x 50 x 5 cm oversized cooling gel cushion—30% larger and 20% thicker than standard cushions, providing ample support for all body types including plus-size users. The double-thick gel layer targets deep tissue pressure points to prevent tailbone pain, sciatica and lower back strain. Advanced cooling honeycomb tech: blue honeycomb gel structure with 360° airflow channels actively dissipates heat and prevents sweating, keeping you comfortable in offices or cars. High elasticity: high-elasticity medical-grade silicone withstands 200kg+ weight without permanent deformation—place an egg under the cushion and sit, and it won't break. All-day pain relief: ergonomically engineered to redistribute hip pressure by 70%, alleviating numbness and promoting blood flow—ideal for sedentary workers, drivers, wheelchair users or post-surgery recovery. Hassle-free maintenance: removable waterproof cover with anti-slip base, plus the full cushion is machine-washable (30°C gentle cycle)—no more stains or odours, ready to reuse in 2 hours.
Features Oversized 50 x 50 x 5 cm design—30% larger and 20% thicker. Double-thick gel layer targets deep pressure points. Blue honeycomb gel with 360° airflow channels for cooling. High-elasticity medical-grade silicone withstands 200kg+. Redistributes hip pressure by 70% for all-day relief. Removable waterproof cover with anti-slip base.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Product Description 2025 extra-large and thick design: a 50 x 50 x 5 cm oversized cooling gel cushion—30% larger and 20% thicker than standard cushions, providing ample support for all body types including plus-size users. The double-thick gel layer targets deep tissue pressure points to prevent tailbone pain, sciatica and lower back strain. Advanced cooling honeycomb tech: blue honeycomb gel structure with 360° airflow channels actively dissipates heat and prevents sweating, keeping you comfortable in offices or cars. High elasticity: high-elasticity medical-grade silicone withstands 200kg+ weight without permanent deformation—place an egg under the cushion and sit, and it won't break. All-day pain relief: ergonomically engineered to redistribute hip pressure by 70%, alleviating numbness and promoting blood flow—ideal for sedentary workers, drivers, wheelchair users or post-surgery recovery. Hassle-free maintenance: removable waterproof cover with anti-slip base, plus the full cushion is machine-washable (30°C gentle cycle)—no more stains or odours, ready to reuse in 2 hours.
Features Oversized 50 x 50 x 5 cm design—30% larger and 20% thicker. Double-thick gel layer targets deep pressure points. Blue honeycomb gel with 360° airflow channels for cooling. High-elasticity medical-grade silicone withstands 200kg+. Redistributes hip pressure by 70% for all-day relief. Removable waterproof cover with anti-slip base.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Blue Cooling Gel Seat Cushion 50x50x5cm Extra Thick Honeycomb against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.