“Refund was approved and back in my account the same day.” - Deliver+ customer
Perfect Size The dimensions of this large cat carrier are 45 x 34 x 38 cm (17.7'' x 13.4'' x 15'') and can hold pets up to 7 kg Multi-opening Bag The covers are easy to install and remove, and they provide convenient access to the pet through user-friendly opening and closing mechanisms from various sides Waterproof and Breathable The bag's material is waterproof, while also enabling your pet to breathe without problems thanks to mesh windows for ventilation
Comfort for Your Pet The covers provide adequate interior space, allowing for comfortable travel and freedom of movement for pets. Soft bedding and foldable plastic bowl will give your pet extra comfort Safe Travelling Scratch-resistant covers ensure durability and protection, as well as safety for pets with sturdy securing straps. You can either hold the pet travel carrier in hand or hang on the shoulder
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Perfect Size The dimensions of this large cat carrier are 45 x 34 x 38 cm (17.7'' x 13.4'' x 15'') and can hold pets up to 7 kg Multi-opening Bag The covers are easy to install and remove, and they provide convenient access to the pet through user-friendly opening and closing mechanisms from various sides Waterproof and Breathable The bag's material is waterproof, while also enabling your pet to breathe without problems thanks to mesh windows for ventilation
Comfort for Your Pet The covers provide adequate interior space, allowing for comfortable travel and freedom of movement for pets. Soft bedding and foldable plastic bowl will give your pet extra comfort Safe Travelling Scratch-resistant covers ensure durability and protection, as well as safety for pets with sturdy securing straps. You can either hold the pet travel carrier in hand or hang on the shoulder
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Large Foldable Pet Carrier Bag For Cat Dog against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.