How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Enjoy your favourite beverage with our charming ceramic mug featuring an adorable Highland cow design. Personalise it with two lines of text on the front and additional two lines on the side of the mug, as below Line 1 - 20 characters Line 2 - 12 characters Line 3 - 20 characters Line 4 - 20 characters Please note, the text on line 2 is case sensitive and will appear as entered. Please refrain from using fixed uppercase as this could make the script font difficult to read All other personalisation will appear in fixed UPPERCASE. The design will be repeated on the front and back of the mug. Hand washing is recommended. Material is ceramic. Perfect for any occasion

Hand wash only

We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.

Click here to view our full Returns Policy.