“Refund was approved and back in my account the same day.” - Deliver+ customer
2-in-1 Balance Training: By performing stepping exercises whilst off-balance, this effectively trains ankle stability and core balance. It engages the abdominal, back, leg and gluteal muscle groups, specifically targeting the reduction of excess fat around the waist and abdomen, toning the thighs and strengthening the glutes. Two-in-one design: The front features high-intensity circular protrusions to enhance body awareness and provide a non-slip surface, ideal for deep massage; the reverse side has low-intensity small nubs for a gentler, more relaxing experience. It caters to different training intensity requirements and helps relieve muscle fatigue. Multifunctional training: Supports a variety of exercises including crunches, push-ups, seated balance exercises and balance squats. Combines well with yoga and Pilates for even better results. Lightweight and portable: Stows away easily without taking up space. Use it anywhere—at home, in the office or outdoors—regardless of weather, location or time. Ready to use straight out of the box: Can be used immediately upon receipt, with no additional setup required. Under normal use, simply top up the air pressure approximately once every six months to maintain optimal performance—effortless and hassle-free. Available in four colours: pink, green, blue and purple
2-in-1 Balance Training: By performing stepping exercises whilst off-balance, this effectively trains ankle stability and core balance. It engages the abdominal, back, leg and gluteal muscle groups, specifically targeting the reduction of excess fat around the waist and abdomen, toning the thighs and strengthening the glutes. Two-in-one design: The front features high-intensity circular protrusions to enhance body awareness and provide a non-slip surface, ideal for deep massage; the reverse side has low-intensity small nubs for a gentler, more relaxing experience. It caters to different training intensity requirements and helps relieve muscle fatigue. Multifunctional training: Supports a variety of exercises including crunches, push-ups, seated balance exercises and balance squats. Combines well with yoga and Pilates for even better results. Lightweight and portable: Stows away easily without taking up space. Use it anywhere—at home, in the office or outdoors—regardless of weather, location or time. Ready to use straight out of the box: Can be used immediately upon receipt, with no additional setup required. Under normal use, simply top up the air pressure approximately once every six months to maintain optimal performance—effortless and hassle-free. Available in four colours: pink, green, blue and purple
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
2-in-1 Balance Training: By performing stepping exercises whilst off-balance, this effectively trains ankle stability and core balance. It engages the abdominal, back, leg and gluteal muscle groups, specifically targeting the reduction of excess fat around the waist and abdomen, toning the thighs and strengthening the glutes. Two-in-one design: The front features high-intensity circular protrusions to enhance body awareness and provide a non-slip surface, ideal for deep massage; the reverse side has low-intensity small nubs for a gentler, more relaxing experience. It caters to different training intensity requirements and helps relieve muscle fatigue. Multifunctional training: Supports a variety of exercises including crunches, push-ups, seated balance exercises and balance squats. Combines well with yoga and Pilates for even better results. Lightweight and portable: Stows away easily without taking up space. Use it anywhere—at home, in the office or outdoors—regardless of weather, location or time. Ready to use straight out of the box: Can be used immediately upon receipt, with no additional setup required. Under normal use, simply top up the air pressure approximately once every six months to maintain optimal performance—effortless and hassle-free. Available in four colours: pink, green, blue and purple
2-in-1 Balance Training: By performing stepping exercises whilst off-balance, this effectively trains ankle stability and core balance. It engages the abdominal, back, leg and gluteal muscle groups, specifically targeting the reduction of excess fat around the waist and abdomen, toning the thighs and strengthening the glutes. Two-in-one design: The front features high-intensity circular protrusions to enhance body awareness and provide a non-slip surface, ideal for deep massage; the reverse side has low-intensity small nubs for a gentler, more relaxing experience. It caters to different training intensity requirements and helps relieve muscle fatigue. Multifunctional training: Supports a variety of exercises including crunches, push-ups, seated balance exercises and balance squats. Combines well with yoga and Pilates for even better results. Lightweight and portable: Stows away easily without taking up space. Use it anywhere—at home, in the office or outdoors—regardless of weather, location or time. Ready to use straight out of the box: Can be used immediately upon receipt, with no additional setup required. Under normal use, simply top up the air pressure approximately once every six months to maintain optimal performance—effortless and hassle-free. Available in four colours: pink, green, blue and purple
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Home-Use Balance Stepper against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.