“Refund was approved and back in my account the same day.” - Deliver+ customer
280g Ultra-Lightweight Design - for all-day gaming without fatigue: Featuring optimized weight reductions and an improved clamping force, the headset provides seamless comfort that keeps you feeling fresh even for the most intense gaming marathons./nHyperClear Super Wideband Mic - for high-definition, pro-level voice quality: By covering a wider frequency range of sound, this next-gen bendable mic captures an incredible amount of detail in your voice, so that every shotcall to your team sounds clear, rich, and natural./nTriForce Titanium 50 mm Drivers - for clear and powerful sound: With titanium-coated diaphragms for added clarity, our patented 3-part driver design has been individually tuned for high, mids, and lows to ensure richer trebles, brighter midrange, and bigger bass./nHyperSpeed Wireless Technology - for maximum responsiveness and reliability: With its industry-leading 2,4 GHz wireless connection, enjoy high-performance, low-latency competitive play with sound that’s perfectly synced to your game./nNoise-isolating Earcups with Ultra-soft Memory Foam - for uninterrupted focus and long-lasting comfort: The headset’s closed earcups conform to your head shape, creating a seal to shut out distractions - supported by plush padding in a breathable fabric for complete comfort when competing./n70 Hours of Battery Life with USB-C Charging - for multi-day use on a single charge: A single full charge of the headset provides u
Plastic
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
280g Ultra-Lightweight Design - for all-day gaming without fatigue: Featuring optimized weight reductions and an improved clamping force, the headset provides seamless comfort that keeps you feeling fresh even for the most intense gaming marathons./nHyperClear Super Wideband Mic - for high-definition, pro-level voice quality: By covering a wider frequency range of sound, this next-gen bendable mic captures an incredible amount of detail in your voice, so that every shotcall to your team sounds clear, rich, and natural./nTriForce Titanium 50 mm Drivers - for clear and powerful sound: With titanium-coated diaphragms for added clarity, our patented 3-part driver design has been individually tuned for high, mids, and lows to ensure richer trebles, brighter midrange, and bigger bass./nHyperSpeed Wireless Technology - for maximum responsiveness and reliability: With its industry-leading 2,4 GHz wireless connection, enjoy high-performance, low-latency competitive play with sound that’s perfectly synced to your game./nNoise-isolating Earcups with Ultra-soft Memory Foam - for uninterrupted focus and long-lasting comfort: The headset’s closed earcups conform to your head shape, creating a seal to shut out distractions - supported by plush padding in a breathable fabric for complete comfort when competing./n70 Hours of Battery Life with USB-C Charging - for multi-day use on a single charge: A single full charge of the headset provides u
Plastic
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new BlackShark V2 Hyperspeed for PC - Wireless E-Sports Gaming-Headse against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.