“Refund was approved and back in my account the same day.” - Deliver+ customer
60g Ultra-lightweight Design* for seamless control when gaming on the go excludes battery weight: Its small, portable design makes it the ideal travel companion for gaming, while its ambidextrous shape allows for easy handling and deft control—all at no compromise to build strength./n2 Wireless Modes with Razer HyperSpeed Wireless and Bluetooth: Maximize its battery life for work via Bluetooth, and maximize your after-hours gaming with the seamless, low-latency performance of Razer HyperSpeed Wireless./nUp to 950 Hours of Battery Life for long-lasting performance: Built for the gaming and work grind, it lasts up to 950 hours on Bluetooth and up to 425* hours on Razer HyperSpeed Wireless, and can go for ages before its batteries need replacing. *measured with a AA lithium battery/n2nd-gen Razer Mechanical Mouse Switches for improved click durability and consistency: With new gold-plated contact points, the switches are less prone to degrading and have a longer lifespan of up to 60 million clicks, so you can enjoy crisp execution that’s just as consistent./nRazer 5G Advanced 18K DPI Optical Sensor for cutting-edge precision: Enjoy responsive, pixel-precise aim with an improved sensor that flawlessly tracks your movement with zero spinouts.
Plastique
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
60g Ultra-lightweight Design* for seamless control when gaming on the go excludes battery weight: Its small, portable design makes it the ideal travel companion for gaming, while its ambidextrous shape allows for easy handling and deft control—all at no compromise to build strength./n2 Wireless Modes with Razer HyperSpeed Wireless and Bluetooth: Maximize its battery life for work via Bluetooth, and maximize your after-hours gaming with the seamless, low-latency performance of Razer HyperSpeed Wireless./nUp to 950 Hours of Battery Life for long-lasting performance: Built for the gaming and work grind, it lasts up to 950 hours on Bluetooth and up to 425* hours on Razer HyperSpeed Wireless, and can go for ages before its batteries need replacing. *measured with a AA lithium battery/n2nd-gen Razer Mechanical Mouse Switches for improved click durability and consistency: With new gold-plated contact points, the switches are less prone to degrading and have a longer lifespan of up to 60 million clicks, so you can enjoy crisp execution that’s just as consistent./nRazer 5G Advanced 18K DPI Optical Sensor for cutting-edge precision: Enjoy responsive, pixel-precise aim with an improved sensor that flawlessly tracks your movement with zero spinouts.
Plastique
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Orochi V2 - Mobile Wireless Gaming Mouse with up to 950 Hours of against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.