“Refund was approved and back in my account the same day.” - Deliver+ customer
25CM Deep 76mm Memory Foam + 177mm Reflex Foam 320g White Cover Layer + Non Slip Bottom + Zip in Middle 120gsm Inner cover (Zip) White Logo & FR Label Comfort Level: Medium Firm Mattress Type: Memory Foam combined with Reflex Foam and includes a non-quilted removable zipped cover Aftercare: We recommend that you turn your mattress 180 degrees (...not flip) once a month for 3 months and every 3-6 months for the lifespan of the mattress, this product is folded and rolled. Once unpackaged, please leave for 72 hours to expand and settle PLEASE NOTE: Unwrap your mattress as soon as you get it home. Leaving Mattress wrapped for too long can eventually lead to mold and rot. Unwrapping also gives a chance for the mattress to be aired to get rid of the chemical smell that most new mattress have. This smell will disappear after the mattress has been aired for few days. YOU WILL RECEIVE THIS MATTRESS ROLLED IN A BOX WITH INSTRUCTIONS 3ft : 90cm x 190cm 4ft : 120cm x 190cm 4ft 6 : 135cm x 190cm 5ft : 150cm x 200cm 6ft : 180cm x 200cm
Vacuum Clean only
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
25CM Deep 76mm Memory Foam + 177mm Reflex Foam 320g White Cover Layer + Non Slip Bottom + Zip in Middle 120gsm Inner cover (Zip) White Logo & FR Label Comfort Level: Medium Firm Mattress Type: Memory Foam combined with Reflex Foam and includes a non-quilted removable zipped cover Aftercare: We recommend that you turn your mattress 180 degrees (...not flip) once a month for 3 months and every 3-6 months for the lifespan of the mattress, this product is folded and rolled. Once unpackaged, please leave for 72 hours to expand and settle PLEASE NOTE: Unwrap your mattress as soon as you get it home. Leaving Mattress wrapped for too long can eventually lead to mold and rot. Unwrapping also gives a chance for the mattress to be aired to get rid of the chemical smell that most new mattress have. This smell will disappear after the mattress has been aired for few days. YOU WILL RECEIVE THIS MATTRESS ROLLED IN A BOX WITH INSTRUCTIONS 3ft : 90cm x 190cm 4ft : 120cm x 190cm 4ft 6 : 135cm x 190cm 5ft : 150cm x 200cm 6ft : 180cm x 200cm
Vacuum Clean only
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 25CM Memory Foam Mattress Orthopaedic Medium Firm 3FT 4FT 4FT6 5FT 6FT against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.