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“Refund was approved and back in my account the same day.” - Deliver+ customer
Gear up your furry friend for a cosy winter with our latest addition, the Sherpa Dog Jacket! Designed to keep your dog warm and comfortable, this jacket is perfect for those frosty morning walks. The easy-to-use zippered design makes it a breeze to put on and take off, while the trendy hood adds a touch of street-cred. Let your pup brave the cold in style and convenience with our personalised Sherpa Dog Jacket, comes in both grey and brown. Material : Sherpa Fleece Items are non-returnable once personalised please check that you have input your personalisation correctly before completing your order. Colours are shown for illustration purposes only. Actual threads and print may vary slightly
Personalised to order in the UK. Machine wash at 30°C inside out. Do not tumble dry. Do not iron on embroidery.
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
Gear up your furry friend for a cosy winter with our latest addition, the Sherpa Dog Jacket! Designed to keep your dog warm and comfortable, this jacket is perfect for those frosty morning walks. The easy-to-use zippered design makes it a breeze to put on and take off, while the trendy hood adds a touch of street-cred. Let your pup brave the cold in style and convenience with our personalised Sherpa Dog Jacket, comes in both grey and brown. Material : Sherpa Fleece Items are non-returnable once personalised please check that you have input your personalisation correctly before completing your order. Colours are shown for illustration purposes only. Actual threads and print may vary slightly
Personalised to order in the UK. Machine wash at 30°C inside out. Do not tumble dry. Do not iron on embroidery.
We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.
Click here to view our full Returns Policy.
10 characters max (10 remaining)
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Personalised Sherpa Dog Jacket against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.