“Refund was approved and back in my account the same day.” - Deliver+ customer
This boot earns its place at the more considered end of a casual winter wardrobe. It sits low enough to tuck under straight-leg or wide-leg jeans without bulk, and the shearling collar peeks out just enough to make it worth the effort. Pair with relaxed-fit denim, a chunky knit and a longline wool coat for a cold-weather look that holds together without trying too hard. The alpine-inspired hardware means it also works well with tailored wide-leg trousers and a puffer gilet - the kind of outfit that moves easily between a weekend market and an afternoon in a country pub. The Sorel branding embossed on the side keeps things understated. These are boots built to go outside, but they carry themselves well enough to take you from the car park to the café without skipping a beat.
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
This boot earns its place at the more considered end of a casual winter wardrobe. It sits low enough to tuck under straight-leg or wide-leg jeans without bulk, and the shearling collar peeks out just enough to make it worth the effort. Pair with relaxed-fit denim, a chunky knit and a longline wool coat for a cold-weather look that holds together without trying too hard. The alpine-inspired hardware means it also works well with tailored wide-leg trousers and a puffer gilet - the kind of outfit that moves easily between a weekend market and an afternoon in a country pub. The Sorel branding embossed on the side keeps things understated. These are boots built to go outside, but they carry themselves well enough to take you from the car park to the café without skipping a beat.
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Ona Ave Alpine Plus Boot Dark Auburn against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.