“Refund was approved and back in my account the same day.” - Deliver+ customer
Please note, there is a knack for opening and closing the lid - it needs to be held very slightly off the base of the lid cradle to enable the locking 'teeth' to be slid into position. Please see the final trio of pictures for an illustration. If the lid is attempted to be closed while it is fully inserted to the cradle, it will not turn and so is not shut properly.
Please note, there is a knack for opening and closing the lid - it needs to be held very slightly off the base of the lid cradle to enable the locking 'teeth' to be slid into position. Please see the final trio of pictures for an illustration. If the lid is attempted to be closed while it is fully inserted to the cradle, it will not turn and so is not shut properly.
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Please note, there is a knack for opening and closing the lid - it needs to be held very slightly off the base of the lid cradle to enable the locking 'teeth' to be slid into position. Please see the final trio of pictures for an illustration. If the lid is attempted to be closed while it is fully inserted to the cradle, it will not turn and so is not shut properly.
Please note, there is a knack for opening and closing the lid - it needs to be held very slightly off the base of the lid cradle to enable the locking 'teeth' to be slid into position. Please see the final trio of pictures for an illustration. If the lid is attempted to be closed while it is fully inserted to the cradle, it will not turn and so is not shut properly.
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
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