“Refund was approved and back in my account the same day.” - Deliver+ customer
CREATE CALMING AMBIENCE: Achieve the charm of a log burning stove without the hassle with the VonHaus electric stove heater; watch the realistic LED flame fill your room with a gorgeous warming glow. COMPACT & PORTABLE: Measuring H52 x W38 x D26cm, your traditionally designed portable stove heater effectively heats rooms up to 17m², acting as a cosy focal point for hosting family gatherings. ADJUSTABLE SETTINGS: Use the freestanding fire’s concealed controls to easily create your perfect temperature and ambience. Featuring a flame on/off switch, brightness dial, thermostat dial, and two power settings of 900W and 1850W. SAFETY FIRST: Complete with auto shut-off to prevent the risk of overheating, the white electric fireplace lets you enjoy all the benefits of a wood burning stove without the hazard. THE VONHAUS PROMISE: All our products are backed by a minimum 2 year warranty, so you can be safe in the knowledge that if anything happens we're here for you. Use our products with confidence. Create a gorgeous flickering focal point with the VonHaus electric log burner. Featuring a traditionally designed tempered glass window, use this freestanding electric stove to add that finishing touch of charm to any room. Compact in size but big on functionality, get set for colder days today. Perfect for fighting off a chill or just creating a charming aesthetic, use the easy-access control panel to adjust the temperature, power, and brightness. Thanks to the dimmable LED flame, you can enjoy the warmth of an open fire without the hassle of maintaining one. Paired with the thermal cut-out switch, achieve all the cosy charm of a flickering flame – without the safety risk. So even with kids, pets, or a full house, you can still put your feet up and relax in front of the fire!
Refer to instructions manual.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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CREATE CALMING AMBIENCE: Achieve the charm of a log burning stove without the hassle with the VonHaus electric stove heater; watch the realistic LED flame fill your room with a gorgeous warming glow. COMPACT & PORTABLE: Measuring H52 x W38 x D26cm, your traditionally designed portable stove heater effectively heats rooms up to 17m², acting as a cosy focal point for hosting family gatherings. ADJUSTABLE SETTINGS: Use the freestanding fire’s concealed controls to easily create your perfect temperature and ambience. Featuring a flame on/off switch, brightness dial, thermostat dial, and two power settings of 900W and 1850W. SAFETY FIRST: Complete with auto shut-off to prevent the risk of overheating, the white electric fireplace lets you enjoy all the benefits of a wood burning stove without the hazard. THE VONHAUS PROMISE: All our products are backed by a minimum 2 year warranty, so you can be safe in the knowledge that if anything happens we're here for you. Use our products with confidence. Create a gorgeous flickering focal point with the VonHaus electric log burner. Featuring a traditionally designed tempered glass window, use this freestanding electric stove to add that finishing touch of charm to any room. Compact in size but big on functionality, get set for colder days today. Perfect for fighting off a chill or just creating a charming aesthetic, use the easy-access control panel to adjust the temperature, power, and brightness. Thanks to the dimmable LED flame, you can enjoy the warmth of an open fire without the hassle of maintaining one. Paired with the thermal cut-out switch, achieve all the cosy charm of a flickering flame – without the safety risk. So even with kids, pets, or a full house, you can still put your feet up and relax in front of the fire!
Refer to instructions manual.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 1800W Electric Stove Heater against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.