“Refund was approved and back in my account the same day.” - Deliver+ customer
VonHaus Panoramic Electric Stove Heater with LED Flame Featuring a panoramic glass window design, use this freestanding electric stove fire in rooms up to 28m², perfect for fighting off a chill or just creating a cosy aesthetic, use the easy-access control panel to adjust the temperature, power, and flame effect individually. CREATE CALMING AMBIENCE: Achieve the charm of a log burning stove without the hassle with your VonHaus electric stove heater; watch the LED flame fill your room with a gorgeous glow through the 3 panoramic glass windows. LOG STORAGE: Measuring H74.5 x W43.5 x D33.5cm, add that rustic touch to your living room or lounge with the portable stove heater’s authentic underneath log storage, enhancing that cosy log-burner effect. ADJUSTABLE THERMOSTAT: With 2 heat settings of 1000W and 2000W, simply use the controls on the back of your freestanding fire to achieve your perfect temperature and brightness with ease. SAFETY FIRST: Featuring an auto shut off function to prevent the risk of overheating, your strong steel electric fireplace lets you enjoy all the benefits of a wood burning stove without the risk. THE VONHAUS PROMISE: All our products are backed by a minimum 2 year warranty, so you can be safe in the knowledge that if anything happens we're here for you.
This appliance has a thermal cut out switch. The thermal cut out will activate and shut down the appliance should the appliance overheat. Unplug from the mains and or battery and allow to cool for 15 minutes before re-use
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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VonHaus Panoramic Electric Stove Heater with LED Flame Featuring a panoramic glass window design, use this freestanding electric stove fire in rooms up to 28m², perfect for fighting off a chill or just creating a cosy aesthetic, use the easy-access control panel to adjust the temperature, power, and flame effect individually. CREATE CALMING AMBIENCE: Achieve the charm of a log burning stove without the hassle with your VonHaus electric stove heater; watch the LED flame fill your room with a gorgeous glow through the 3 panoramic glass windows. LOG STORAGE: Measuring H74.5 x W43.5 x D33.5cm, add that rustic touch to your living room or lounge with the portable stove heater’s authentic underneath log storage, enhancing that cosy log-burner effect. ADJUSTABLE THERMOSTAT: With 2 heat settings of 1000W and 2000W, simply use the controls on the back of your freestanding fire to achieve your perfect temperature and brightness with ease. SAFETY FIRST: Featuring an auto shut off function to prevent the risk of overheating, your strong steel electric fireplace lets you enjoy all the benefits of a wood burning stove without the risk. THE VONHAUS PROMISE: All our products are backed by a minimum 2 year warranty, so you can be safe in the knowledge that if anything happens we're here for you.
This appliance has a thermal cut out switch. The thermal cut out will activate and shut down the appliance should the appliance overheat. Unplug from the mains and or battery and allow to cool for 15 minutes before re-use
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Log Storage 2000W Electric Log Burner, Black against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.