Individuals suffering from psychiatric or substance use disorders sometimes display any one of a number of frightening behaviors verbal outbursts, physical threats and even violence. Security guards must frequently deal with such individuals in locations as varied as hospital emergency rooms, shopping malls, places of business and isolated warehouses in the middle of the night. In this comprehensive guidebook, Ellis Amdur and William Cooper offer security guards a comprehensive set of strategies to keep themselves, those they are protecting and the general public safe, while functioning at the highest level of professionalism. The first sections of this book define the role of the security guard in the deescalation of emotionallydisturbed individuals, whatever the cause of their upset. This includes development of a safety mindset, as well as tactical planning. In the second major section, they focus on us how to hone our intuition and how we can develop a state of integrity and powerful calm, the ideal state of mind to function in crisis situations. They then move on to the heart of the book discussing specific behaviors ranging from confusion and obsessive concerns to psychosis, mania and acute disorganization. In one very important chapter, they discuss interactions with opportunistic and manipulative individuals, people who present a danger to the psychological and physical wellbeing of anyone whom they come in contact. They then discuss how to deescalate aggressive...

Binding: Paperback;190 pages; Publisher: Amazon Digital Services LLC - KDP; Classification: N/A; Weight: 575.41 g; Dimensions: N/A

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