“Refund was approved and back in my account the same day.” - Deliver+ customer
【◆ HYDRAULIC AND DRAWER STORAGE ◆】 A gas-lift base reveals storage beneath the mattress, while two drawers provide separate access for smaller belongings. Two side pockets complete the arrangement for items you wish to keep close to the bed. 【◆ APP-CONTROLLED RGB LIGHTS ◆】 RGB strips run along both sides of the base. Use the mobile app to adjust brightness and colour or choose style, music, microphone and timing modes to create a lighting setting that suits the room. 【◆ USB AND TYPE-C PORTS ◆】 The bedside charging station includes two USB ports and a Type-C connection for compatible devices. Charge a phone, tablet or headphones nearby without moving them away from the sleeping area. 【◆ PADDED BACK CUSHION ◆】 A cushioned headboard provides a comfortable surface to lean against when reading or relaxing. High-resilience foam beneath soft grey velvet adds padding while the upholstered finish coordinates with the surrounding frame. 【◆ SLATTED SUPPORT ◆】 Metal and wood supports form the base beneath the mattress, so a separate box spring is not required. The supplied specification lists a maximum load of 300kg for the assembled frame; follow the fitting instructions carefully. 【◆ DOUBLE SIZE AND CARE ◆】 The bed takes a 135 x 190cm mattress, which is not included. Clean using a damp cloth or low-suction vacuum, avoid abrasive chemicals and bleach, and keep the velvet upholstery away from prolonged direct sunlight.
Main material: Velvet. Colour/finish: Grey. Overall dimensions (L x W x H): 203 x 138 x 111cm. Net product weight: 46.29kg. Mattress size: 135 x 190cm. Mattress not included.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
【◆ HYDRAULIC AND DRAWER STORAGE ◆】 A gas-lift base reveals storage beneath the mattress, while two drawers provide separate access for smaller belongings. Two side pockets complete the arrangement for items you wish to keep close to the bed. 【◆ APP-CONTROLLED RGB LIGHTS ◆】 RGB strips run along both sides of the base. Use the mobile app to adjust brightness and colour or choose style, music, microphone and timing modes to create a lighting setting that suits the room. 【◆ USB AND TYPE-C PORTS ◆】 The bedside charging station includes two USB ports and a Type-C connection for compatible devices. Charge a phone, tablet or headphones nearby without moving them away from the sleeping area. 【◆ PADDED BACK CUSHION ◆】 A cushioned headboard provides a comfortable surface to lean against when reading or relaxing. High-resilience foam beneath soft grey velvet adds padding while the upholstered finish coordinates with the surrounding frame. 【◆ SLATTED SUPPORT ◆】 Metal and wood supports form the base beneath the mattress, so a separate box spring is not required. The supplied specification lists a maximum load of 300kg for the assembled frame; follow the fitting instructions carefully. 【◆ DOUBLE SIZE AND CARE ◆】 The bed takes a 135 x 190cm mattress, which is not included. Clean using a damp cloth or low-suction vacuum, avoid abrasive chemicals and bleach, and keep the velvet upholstery away from prolonged direct sunlight.
Main material: Velvet. Colour/finish: Grey. Overall dimensions (L x W x H): 203 x 138 x 111cm. Net product weight: 46.29kg. Mattress size: 135 x 190cm. Mattress not included.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 135x190cm Grey Velvet Ottoman Bed with Drawers, LED and USB-C against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.