“Refund was approved and back in my account the same day.” - Deliver+ customer
【◆ HYDRAULIC OTTOMAN STORAGE ◆】 Lift the mattress base using the hydraulic mechanism to access the storage area underneath. Keeping belongings beneath the bed makes use of existing floor space, adding concealed storage to the bedroom. 【◆ APP-CONTROLLED RGB LIGHTING ◆】 Change the headboard light colour and brightness from a mobile app. Style, music and microphone modes offer different effects, while the timer lets you set the lighting around your routine. Choose a softer glow or a more colourful setting to suit the room. 【◆ SOFT BOUCLE TEXTURE ◆】 Boucle upholstery gives the frame a soft, textured surface. The fabric adds warmth to the room and creates a coordinated upholstered finish around the bed. 【◆ HEADBOARD CHARGING SHELF ◆】 An extended shelf at the headboard includes USB and Type-C ports. Charge compatible devices nearby, keeping a phone or other small electronic items within reach while you rest. 【◆ PADDED METAL AND WOOD FRAME ◆】 High-resilience foam padding sits beneath the soft upholstery. A metal and wood structure supports the sleeping area, combining a cushioned exterior with a sturdy mattress base. 【◆ SLATTED MATTRESS BASE ◆】 Place the mattress directly on the supplied slats. No separate box spring or foundation is needed, keeping the base arrangement straightforward. 【◆ ROUNDED DESIGN ◆】 Softly rounded outlines give the frame a sculptural appearance. Its simple shape and textured finish work with a range of contemporary bedroom furniture and bedding.
Material: Boucle. Overall dimensions (L x W x H): 209 x 141 x 110 cm. Net product weight: 39.7 kg. Mattress not included.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
【◆ HYDRAULIC OTTOMAN STORAGE ◆】 Lift the mattress base using the hydraulic mechanism to access the storage area underneath. Keeping belongings beneath the bed makes use of existing floor space, adding concealed storage to the bedroom. 【◆ APP-CONTROLLED RGB LIGHTING ◆】 Change the headboard light colour and brightness from a mobile app. Style, music and microphone modes offer different effects, while the timer lets you set the lighting around your routine. Choose a softer glow or a more colourful setting to suit the room. 【◆ SOFT BOUCLE TEXTURE ◆】 Boucle upholstery gives the frame a soft, textured surface. The fabric adds warmth to the room and creates a coordinated upholstered finish around the bed. 【◆ HEADBOARD CHARGING SHELF ◆】 An extended shelf at the headboard includes USB and Type-C ports. Charge compatible devices nearby, keeping a phone or other small electronic items within reach while you rest. 【◆ PADDED METAL AND WOOD FRAME ◆】 High-resilience foam padding sits beneath the soft upholstery. A metal and wood structure supports the sleeping area, combining a cushioned exterior with a sturdy mattress base. 【◆ SLATTED MATTRESS BASE ◆】 Place the mattress directly on the supplied slats. No separate box spring or foundation is needed, keeping the base arrangement straightforward. 【◆ ROUNDED DESIGN ◆】 Softly rounded outlines give the frame a sculptural appearance. Its simple shape and textured finish work with a range of contemporary bedroom furniture and bedding.
Material: Boucle. Overall dimensions (L x W x H): 209 x 141 x 110 cm. Net product weight: 39.7 kg. Mattress not included.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Double Boucle Ottoman Bed with RGB LED Lighting and USB – Beige against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.