“Refund was approved and back in my account the same day.” - Deliver+ customer
【◆ BLUETOOTH AND USB ◆】 This double upholstered bed includes a Bluetooth stereo and USB connections, bringing music playback and charging close to the sleeping area. The functions are integrated into the frame, keeping compatible devices within reach while you read or rest. 【◆ HYDRAULIC STORAGE ◆】 The lift-up mattress base opens to reveal storage underneath. Use this space for spare bedding, clothing and other belongings, making use of the area already occupied by the bed rather than adding another storage unit. 【◆ BEDSIDE POCKETS ◆】 Small pockets on both sides of the frame provide places for a remote control or mobile phone. They keep frequently used items near the bed and free the surrounding surfaces for other essentials. 【◆ APP-CONTROLLED LED ◆】 Seven-colour LED strips let you change the light around the frame. The mobile app provides lighting adjustments and a timer, allowing you to choose the appearance and switch-off time to suit your routine. 【◆ VELVET AND IRON ◆】 Grey velvet upholstery is combined with an iron frame and wooden slats for a soft exterior and supporting base. The bed measures 198 x 150 x 120 cm and takes a 135 x 190 cm mattress, which is not included. Supplied in two parcels for home assembly; these may arrive separately. Check the components and leave room to operate the lift mechanism before positioning the frame. The stated load limit is 180 kg. Follow the lift instructions.
Materials: Velvet. Overall dimensions (L x W x H): 198 x 150 x 120 cm. Mattress not included.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
【◆ BLUETOOTH AND USB ◆】 This double upholstered bed includes a Bluetooth stereo and USB connections, bringing music playback and charging close to the sleeping area. The functions are integrated into the frame, keeping compatible devices within reach while you read or rest. 【◆ HYDRAULIC STORAGE ◆】 The lift-up mattress base opens to reveal storage underneath. Use this space for spare bedding, clothing and other belongings, making use of the area already occupied by the bed rather than adding another storage unit. 【◆ BEDSIDE POCKETS ◆】 Small pockets on both sides of the frame provide places for a remote control or mobile phone. They keep frequently used items near the bed and free the surrounding surfaces for other essentials. 【◆ APP-CONTROLLED LED ◆】 Seven-colour LED strips let you change the light around the frame. The mobile app provides lighting adjustments and a timer, allowing you to choose the appearance and switch-off time to suit your routine. 【◆ VELVET AND IRON ◆】 Grey velvet upholstery is combined with an iron frame and wooden slats for a soft exterior and supporting base. The bed measures 198 x 150 x 120 cm and takes a 135 x 190 cm mattress, which is not included. Supplied in two parcels for home assembly; these may arrive separately. Check the components and leave room to operate the lift mechanism before positioning the frame. The stated load limit is 180 kg. Follow the lift instructions.
Materials: Velvet. Overall dimensions (L x W x H): 198 x 150 x 120 cm. Mattress not included.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Grey Velvet Double Ottoman Bed with LED, Bluetooth Audio and USB against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.