“Refund was approved and back in my account the same day.” - Deliver+ customer
[PRODUCT OVERVIEW]: Bring a defined upholstered sleeping space and concealed underbed storage together. King Velvet Ottoman Bed with Rivet-Trimmed Headboard, 150x200cm. [DESIGN AND USE]: The velvet upholstered frame features rivet detailing and a hydraulic storage base for keeping bedding and other bedroom essentials organised. [DESIGN DETAIL]: Designed for a 150 x 200cm mattress. [LIFT-UP STORAGE]: Use the space beneath the mattress for spare bedding and seasonal belongings. Raise the lifting base to reach the compartment, keeping the opening area clear so stored items can be accessed without moving neighbouring furniture. [MATTRESS AND ROOM FIT]: Check the selected mattress size separately from the overall frame dimensions. Allow space around the bed for access and for any opening storage, and measure the delivery route before ordering. [CONTENTS AND DELIVERY]: Mattress not included. Supplied in 2 packages. Packages may arrive separately; wait for all packages before assembly. [BEFORE ORDERING]: Check the selected option, supplied pieces and stated dimensions before ordering. Photographs may show room styling that is not part of the product; use the listed contents to confirm what is supplied. [CARE AND SETUP]: Follow the supplied assembly and care instructions. Protect the finish while positioning the furniture, check fittings as directed and avoid abrasive cleaning products. Keep the instructions for future reference.
Materials: Velvet. Follow the supplied assembly and care instructions. Check fittings regularly and avoid harsh cleaning chemicals.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
[PRODUCT OVERVIEW]: Bring a defined upholstered sleeping space and concealed underbed storage together. King Velvet Ottoman Bed with Rivet-Trimmed Headboard, 150x200cm. [DESIGN AND USE]: The velvet upholstered frame features rivet detailing and a hydraulic storage base for keeping bedding and other bedroom essentials organised. [DESIGN DETAIL]: Designed for a 150 x 200cm mattress. [LIFT-UP STORAGE]: Use the space beneath the mattress for spare bedding and seasonal belongings. Raise the lifting base to reach the compartment, keeping the opening area clear so stored items can be accessed without moving neighbouring furniture. [MATTRESS AND ROOM FIT]: Check the selected mattress size separately from the overall frame dimensions. Allow space around the bed for access and for any opening storage, and measure the delivery route before ordering. [CONTENTS AND DELIVERY]: Mattress not included. Supplied in 2 packages. Packages may arrive separately; wait for all packages before assembly. [BEFORE ORDERING]: Check the selected option, supplied pieces and stated dimensions before ordering. Photographs may show room styling that is not part of the product; use the listed contents to confirm what is supplied. [CARE AND SETUP]: Follow the supplied assembly and care instructions. Protect the finish while positioning the furniture, check fittings as directed and avoid abrasive cleaning products. Keep the instructions for future reference.
Materials: Velvet. Follow the supplied assembly and care instructions. Check fittings regularly and avoid harsh cleaning chemicals.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new King Velvet Ottoman Bed with Rivet-Trimmed Headboard, 150x200cm against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.