“Refund was approved and back in my account the same day.” - Deliver+ customer
[PRODUCT OVERVIEW]: Arrange two sleeping spaces in a low bunk-bed layout with a movable lower bed and flexible ladder and slide positioning. [MOVABLE LOWER BED]: The separate lower sleeping section gives options when positioning the beds. The two mattress lengths differ, so select each mattress using its own dimensions. [LADDER AND SLIDE OPTIONS]: The ladder and slide can be fitted on either supported side to suit the room. Allow space for access and a clear landing area at the end of the slide. [WOODEN FRAME AND SLATS]: The wooden structure includes mattress slats and upper guard rails. Follow the supplied assembly and use guidance for the upper bunk and all moving components. [MATERIALS]: Wooden frame with wooden slats. [SIZE AND FIT]: Requires 90x190cm and 90x200cm mattresses, each less than 13cm thick. Overall arrangement: 206x214x110cm. [CONTENTS AND DELIVERY]: Bed frame and mattress support supplied. Mattresses, bedding and decorative accessories are not included. Supplied in 2 parcels, which may arrive separately; wait for all parcels before assembly.
Materials: wooden frame and slatted mattress support. For indoor use. Follow the supplied care instructions. Avoid abrasive cleaners and check fixings periodically.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
[PRODUCT OVERVIEW]: Arrange two sleeping spaces in a low bunk-bed layout with a movable lower bed and flexible ladder and slide positioning. [MOVABLE LOWER BED]: The separate lower sleeping section gives options when positioning the beds. The two mattress lengths differ, so select each mattress using its own dimensions. [LADDER AND SLIDE OPTIONS]: The ladder and slide can be fitted on either supported side to suit the room. Allow space for access and a clear landing area at the end of the slide. [WOODEN FRAME AND SLATS]: The wooden structure includes mattress slats and upper guard rails. Follow the supplied assembly and use guidance for the upper bunk and all moving components. [MATERIALS]: Wooden frame with wooden slats. [SIZE AND FIT]: Requires 90x190cm and 90x200cm mattresses, each less than 13cm thick. Overall arrangement: 206x214x110cm. [CONTENTS AND DELIVERY]: Bed frame and mattress support supplied. Mattresses, bedding and decorative accessories are not included. Supplied in 2 parcels, which may arrive separately; wait for all parcels before assembly.
Materials: wooden frame and slatted mattress support. For indoor use. Follow the supplied care instructions. Avoid abrasive cleaners and check fixings periodically.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Low Bunk Bed with Slide, Movable Lower Bed and Reversible Ladder against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.