“Refund was approved and back in my account the same day.” - Deliver+ customer
[PRODUCT OVERVIEW]: Bring a house-shaped sleeping space above an open lower area, with storage stairs that make useful room for books and toys. [HOUSE FRAME AND WINDOW]: The pitched roof outline and opening window define the raised bed. The lower area can be arranged as a reading or play space, keeping the sleeping platform above. [STAIRS WITH SHELVING]: Side compartments in the staircase provide storage without a separate bookcase. A wall shelf with hooks adds a place for smaller belongings around the house frame. [PINE AND MDF STRUCTURE]: The frame combines pine with MDF panels and an included slatted platform. Follow the supplied guidance for elevated-bed use and keep the stated mattress thickness limit. [MATERIALS]: Pine and MDF with a slatted mattress base. [SIZE AND FIT]: Upper bed fits 90x190cm; maximum mattress thickness 12cm. Overall: 242.5x107x218.8cm. [CONTENTS AND DELIVERY]: Bed frame and mattress support supplied. Mattresses, bedding and decorative accessories are not included. Supplied in 3 parcels, which may arrive separately; wait for all parcels before assembly.
Pine and MDF frame. For indoor use. Clean gently with a soft cloth or low-suction vacuum; avoid abrasive cleaners. Follow the supplied assembly and care instructions. Follow the supplied upper-bed mattress thickness and age restrictions.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
[PRODUCT OVERVIEW]: Bring a house-shaped sleeping space above an open lower area, with storage stairs that make useful room for books and toys. [HOUSE FRAME AND WINDOW]: The pitched roof outline and opening window define the raised bed. The lower area can be arranged as a reading or play space, keeping the sleeping platform above. [STAIRS WITH SHELVING]: Side compartments in the staircase provide storage without a separate bookcase. A wall shelf with hooks adds a place for smaller belongings around the house frame. [PINE AND MDF STRUCTURE]: The frame combines pine with MDF panels and an included slatted platform. Follow the supplied guidance for elevated-bed use and keep the stated mattress thickness limit. [MATERIALS]: Pine and MDF with a slatted mattress base. [SIZE AND FIT]: Upper bed fits 90x190cm; maximum mattress thickness 12cm. Overall: 242.5x107x218.8cm. [CONTENTS AND DELIVERY]: Bed frame and mattress support supplied. Mattresses, bedding and decorative accessories are not included. Supplied in 3 parcels, which may arrive separately; wait for all parcels before assembly.
Pine and MDF frame. For indoor use. Clean gently with a soft cloth or low-suction vacuum; avoid abrasive cleaners. Follow the supplied assembly and care instructions. Follow the supplied upper-bed mattress thickness and age restrictions.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Single House High Sleeper Bed with Storage Stairs, Window and Shelf against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.