“Refund was approved and back in my account the same day.” - Deliver+ customer
【◆ REVERSIBLE LADDER AND WINDOW ◆】 The three-step ladder and window detail can be fitted on the left or right to suit the room. This lets you plan the access route around other furniture while keeping the house-style outline of the bed. 【◆ TWO SLEEPING LEVELS ◆】 A lower sleeping area sits beneath the main canopy, using the room's height rather than spreading two beds across the floor. The arrangement provides space for siblings or overnight guests while retaining a playful treehouse appearance. 【◆ UPPER GUARDRAIL ◆】 A full-length guardrail and ladder handrail form part of the upper sleeping area's protective surround. The upper bunk is not suitable for children under six. Follow the supplied guidance when choosing mattresses and assembling the ladder and rails. 【◆ PINE AND ENGINEERED WOOD ◆】 Solid pine and engineered wood form the structure, with a lacquered finish. The supplier states compliance with EN 747-1:2012+A1:2015 for bunk beds; the supplied instructions should be followed for fitting and use. 【◆ SIZE AND DELIVERY ◆】 Overall dimensions are 198 x 94 x 221 cm. Check the height against your ceiling. Mattresses are not included. The combined mattress and foundation depth must not exceed 15 cm, and the mattress surface must sit at least 16 cm below the top of the guardrail. Delivered in two packages, which may arrive separately. Wait for both packages and check the parts before assembly.
Materials: Pine wood and MDF. Overall dimensions (L x W x H): 198 x 94 x 221 cm. Mattress not included. Upper bunk not suitable for children under 6. Combined mattress and foundation depth: maximum 15 cm; mattress surface must remain at least 16 cm below the upper guardrail.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
【◆ REVERSIBLE LADDER AND WINDOW ◆】 The three-step ladder and window detail can be fitted on the left or right to suit the room. This lets you plan the access route around other furniture while keeping the house-style outline of the bed. 【◆ TWO SLEEPING LEVELS ◆】 A lower sleeping area sits beneath the main canopy, using the room's height rather than spreading two beds across the floor. The arrangement provides space for siblings or overnight guests while retaining a playful treehouse appearance. 【◆ UPPER GUARDRAIL ◆】 A full-length guardrail and ladder handrail form part of the upper sleeping area's protective surround. The upper bunk is not suitable for children under six. Follow the supplied guidance when choosing mattresses and assembling the ladder and rails. 【◆ PINE AND ENGINEERED WOOD ◆】 Solid pine and engineered wood form the structure, with a lacquered finish. The supplier states compliance with EN 747-1:2012+A1:2015 for bunk beds; the supplied instructions should be followed for fitting and use. 【◆ SIZE AND DELIVERY ◆】 Overall dimensions are 198 x 94 x 221 cm. Check the height against your ceiling. Mattresses are not included. The combined mattress and foundation depth must not exceed 15 cm, and the mattress surface must sit at least 16 cm below the top of the guardrail. Delivered in two packages, which may arrive separately. Wait for both packages and check the parts before assembly.
Materials: Pine wood and MDF. Overall dimensions (L x W x H): 198 x 94 x 221 cm. Mattress not included. Upper bunk not suitable for children under 6. Combined mattress and foundation depth: maximum 15 cm; mattress surface must remain at least 16 cm below the upper guardrail.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Single Solid Pine House Bunk Bed with Reversible Ladder – White against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.