“Refund was approved and back in my account the same day.” - Deliver+ customer
[PRODUCT OVERVIEW]: Bring a defined upholstered sleeping space and concealed underbed storage together. Velvet Ottoman Bed with LED Storage Headboard and Pockets, USB-C. [DESIGN DETAIL]: Gas-assisted storage provides space beneath the mattress. [SHELVING]: Shelves and concealed storage keep small essentials organised. [DESIGN DETAIL]: Additional pockets offer a place for frequently used items. [INTEGRATED LIGHTING]: LED lighting, USB and USB-C ports add everyday bedside convenience. [MATERIALS AND FINISH]: Made with velvet upholstery. [SIZE AND FIT]: Choose the mattress size that matches the selected bed variant. [LIFT-UP STORAGE]: Use the space beneath the mattress for spare bedding and seasonal belongings. Raise the lifting base to reach the compartment, keeping the opening area clear so stored items can be accessed without moving neighbouring furniture. [DEVICE CONNECTIONS]: Keep the charging connections accessible when positioning the furniture. Check your device and cable compatibility, and route leads away from moving mechanisms and walkways. Use the power equipment specified in the supplied instructions. [CONTENTS AND DELIVERY]: Follow the supplied instructions. Mattress is not included. This item is supplied in separate packages, which may arrive on different days. Check that all packages have arrived before setup. [ASSEMBLY AND CARE]: Assembly is required.
Materials: velvet upholstery. For indoor use. Follow the supplied care label and cleaning instructions. Check care instructions before removing or washing any covers.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
[PRODUCT OVERVIEW]: Bring a defined upholstered sleeping space and concealed underbed storage together. Velvet Ottoman Bed with LED Storage Headboard and Pockets, USB-C. [DESIGN DETAIL]: Gas-assisted storage provides space beneath the mattress. [SHELVING]: Shelves and concealed storage keep small essentials organised. [DESIGN DETAIL]: Additional pockets offer a place for frequently used items. [INTEGRATED LIGHTING]: LED lighting, USB and USB-C ports add everyday bedside convenience. [MATERIALS AND FINISH]: Made with velvet upholstery. [SIZE AND FIT]: Choose the mattress size that matches the selected bed variant. [LIFT-UP STORAGE]: Use the space beneath the mattress for spare bedding and seasonal belongings. Raise the lifting base to reach the compartment, keeping the opening area clear so stored items can be accessed without moving neighbouring furniture. [DEVICE CONNECTIONS]: Keep the charging connections accessible when positioning the furniture. Check your device and cable compatibility, and route leads away from moving mechanisms and walkways. Use the power equipment specified in the supplied instructions. [CONTENTS AND DELIVERY]: Follow the supplied instructions. Mattress is not included. This item is supplied in separate packages, which may arrive on different days. Check that all packages have arrived before setup. [ASSEMBLY AND CARE]: Assembly is required.
Materials: velvet upholstery. For indoor use. Follow the supplied care label and cleaning instructions. Check care instructions before removing or washing any covers.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Velvet Ottoman Bed with LED Storage Headboard and Pockets, USB-C against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.