DJI Care Refresh is a service plan that provides you with peace of mind, covering damage to your DJI product. DJI Care Refresh is valid for 12 months and offers up to two full replacements at additional charge if accidental damage occurs to your product during normal use. Each time you request a replacement from DJI, you’ll receive a replacement unit that is new or equivalent to new in performance and reliability. DJI Care Refresh can be purchased for any camera that has not been activated or has been activated for less than 48 hours. Comprehensive protection For a small additional charge DJI Care Refresh offers up to two replacement units. The replacements will be in new or as-new condition in terms of performance and reliability. Water damage coverage It can be replaced if your aircraft is damaged by water during normal use. Rapid support Get prioritized replacement units, greatly reducing the time it takes for you to get back in the air. Free shipping If you are in the region where you purchased your DJI Care Refresh, all shipping costs will be covered by DJI. VIP phone service VIP support provided by DJI product experts is just a phone call away.

Comprehensive protection | Comprehensive protection | Water damage coverage | Rapid support | V.I.P phone service | Free shipping

Something not quite right? You have 28 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.