How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this set of Hand Cut Heart Flutes with the same message on each one over 5 lines, 17 characters max on the first 4 lines and 4 characters on the 5th line. Each glass is hand cut, hand polished. Comes beautifully presented in a silk lined box. Personalise the flutes with the same message on each one over 5 lines, 17 characters max on the first 4 lines and 4 characters on the 5th line. NOTE: Due to the nature of this product and the font type used please refrain from using all capitals in your personalised message. If the message is all in capitals you will find the personalisation extremely difficult to understand and may even result in personalisation being missed off the product. Many thanks for your cooperation. Happy Anniversary Mum & Dad - Acceptable HAPPY ANNIVERSARY MUM & DAD- Not acceptable PLEASE NOTE This item is hand blown and may be subject to unique characteristics within the glass. A hand-blown glass piece may have slight irregularities, or even a slightly asymmetrical form. We are unable to guarantee imperfection free glassware Ideal for Valentines, Mothers Day, Engagement, Wedding, Birthday, Anniversary

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We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.

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