Cooling relief for a refreshing day: Made from cooling PVC with a thickened design, it offers a large capacity and long-lasting insulation, effectively lowering your body temperature and helping you beat the heat. Soft and comfortable, suitable for all body types: The soft material moulds to the contours of your neck, making it comfortable to wear during exercise, cycling and outdoor activities. Reusable and easy to clean: Simply wipe clean; refill with water and place in the fridge to chill, or add ice cubes for immediate reuse. Wide-mouth design for easy ice insertion: The generous opening makes it simple to add water and ice. Versatile for a wide range of scenarios: Ideal for cooling down in hot conditions whilst travelling, outdoors, cycling, exercising and more.
Cooling relief for a refreshing day: Made from cooling PVC with a thickened design, it offers a large capacity and long-lasting insulation, effectively lowering your body temperature and helping you beat the heat. Soft and comfortable, suitable for all body types: The soft material moulds to the contours of your neck, making it comfortable to wear during exercise, cycling and outdoor activities. Reusable and easy to clean: Simply wipe clean; refill with water and place in the fridge to chill, or add ice cubes for immediate reuse. Wide-mouth design for easy ice insertion: The generous opening makes it simple to add water and ice. Versatile for a wide range of scenarios: Ideal for cooling down in hot conditions whilst travelling, outdoors, cycling, exercising and more.
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Cooling relief for a refreshing day: Made from cooling PVC with a thickened design, it offers a large capacity and long-lasting insulation, effectively lowering your body temperature and helping you beat the heat. Soft and comfortable, suitable for all body types: The soft material moulds to the contours of your neck, making it comfortable to wear during exercise, cycling and outdoor activities. Reusable and easy to clean: Simply wipe clean; refill with water and place in the fridge to chill, or add ice cubes for immediate reuse. Wide-mouth design for easy ice insertion: The generous opening makes it simple to add water and ice. Versatile for a wide range of scenarios: Ideal for cooling down in hot conditions whilst travelling, outdoors, cycling, exercising and more.
Cooling relief for a refreshing day: Made from cooling PVC with a thickened design, it offers a large capacity and long-lasting insulation, effectively lowering your body temperature and helping you beat the heat. Soft and comfortable, suitable for all body types: The soft material moulds to the contours of your neck, making it comfortable to wear during exercise, cycling and outdoor activities. Reusable and easy to clean: Simply wipe clean; refill with water and place in the fridge to chill, or add ice cubes for immediate reuse. Wide-mouth design for easy ice insertion: The generous opening makes it simple to add water and ice. Versatile for a wide range of scenarios: Ideal for cooling down in hot conditions whilst travelling, outdoors, cycling, exercising and more.
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Cooling Ice Pack in a Neckband Design against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.