“Refund was approved and back in my account the same day.” — Deliver+ customer
ORTHOLITE CUSHIONING TECHNOLOGY: Developed with industry-leading Ortholite insoles, these shoes provide superior underfoot comfort, lasting support and enhanced breathability to help keep feet comfortable throughout long days. PREMIUM LEATHER UPPERS: Crafted from supple genuine leather for a smart appearance, flexible feel and dependable durability, making them ideal for both everyday wear and smarter occasions. WIDE FIT COMFORT: Designed with a generous wide fit construction that provides additional room across the foot, helping reduce pressure points and supporting all-day comfort. TOUCH FASTEN CONVENIENCE: Easy-adjust touch fasten strap allows quick fastening and removal while delivering a secure and personalised fit without the need for traditional laces. LIGHTWEIGHT FLEXIBLE SOLE: Flexible outsole promotes natural foot movement while helping to reduce fatigue, making these shoes an excellent choice for daily wear and travel.
Free Delivery For A Year With Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
ORTHOLITE CUSHIONING TECHNOLOGY: Developed with industry-leading Ortholite insoles, these shoes provide superior underfoot comfort, lasting support and enhanced breathability to help keep feet comfortable throughout long days. PREMIUM LEATHER UPPERS: Crafted from supple genuine leather for a smart appearance, flexible feel and dependable durability, making them ideal for both everyday wear and smarter occasions. WIDE FIT COMFORT: Designed with a generous wide fit construction that provides additional room across the foot, helping reduce pressure points and supporting all-day comfort. TOUCH FASTEN CONVENIENCE: Easy-adjust touch fasten strap allows quick fastening and removal while delivering a secure and personalised fit without the need for traditional laces. LIGHTWEIGHT FLEXIBLE SOLE: Flexible outsole promotes natural foot movement while helping to reduce fatigue, making these shoes an excellent choice for daily wear and travel.
Free Delivery For A Year With Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Ortholite Premium Wide Fit Leather Touch Fasten Shoes against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.