Introducing the Phoenix Rug – a perfect combination of style and durability. It is available in two versatile sizes: 160cm x 230cm and 200cm x 290cm, making it suitable for any room. The rug is designed with a flat and loop pattern, offering a modern look and long-lasting quality. The mix of vibrant colours, with blue as the prominent shade, adds a refreshing touch to any space. This elegant and resilient rug is ideal for high-traffic areas and cozy corners, enhancing your living space.
To keep your rug looking its best, regular vacuuming is recommended. To vacuum fringe or shag rugs, go slowly over the surface to allow for maximum dust and dirt removal. Avoid using suction settings or beater bars - depending on the strength of your vacuum; threads may get caught up in the vacuum. Always follow your vacuum cleaner's manufacturer's instructions. Stains should be treated differently from one another and depend on the type of material used to make your rug; therefore, we cannot provide detailed instructions here. We recommend using a professional cleaning or dry-cleaning service for optimal care. For most stains, mild ivory dishwashing soap and water will do the trick. For tougher stains, ammonia or vinegar may also be necessary. Avoid any product containing bleach. Before you start cleaning a stain, it's important to pretest your method in an inconspicuous spot on the rug. Cleaning spills and stains immediately will prevent penetration of the liquid into the pile fibre. That way, you can avoid a more difficult-to-remove stain later on down the line. We recommend blotting up liquids by applying pressure with a clean white towel or cloth. Always work from the exterior of the stain inward; never rub, scrub or use a brush. Wipe gently while turning your cloth frequently so that you don't damage the pile by rubbing too hard against it while cleaning. To protect your rug's delicate fibres during cleaning--and keep it looking nice and new for years to come--always dab in the direction of its pile (with fibres pointing upward). Be careful not to soak it when cleaning because too much moisture can cause streaking and mildew over time and shrinkage if left unchecked. Once the stain has been removed, blot up the moisture with a clean towel or cloth.
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Introducing the Phoenix Rug – a perfect combination of style and durability. It is available in two versatile sizes: 160cm x 230cm and 200cm x 290cm, making it suitable for any room. The rug is designed with a flat and loop pattern, offering a modern look and long-lasting quality. The mix of vibrant colours, with blue as the prominent shade, adds a refreshing touch to any space. This elegant and resilient rug is ideal for high-traffic areas and cozy corners, enhancing your living space.
To keep your rug looking its best, regular vacuuming is recommended. To vacuum fringe or shag rugs, go slowly over the surface to allow for maximum dust and dirt removal. Avoid using suction settings or beater bars - depending on the strength of your vacuum; threads may get caught up in the vacuum. Always follow your vacuum cleaner's manufacturer's instructions. Stains should be treated differently from one another and depend on the type of material used to make your rug; therefore, we cannot provide detailed instructions here. We recommend using a professional cleaning or dry-cleaning service for optimal care. For most stains, mild ivory dishwashing soap and water will do the trick. For tougher stains, ammonia or vinegar may also be necessary. Avoid any product containing bleach. Before you start cleaning a stain, it's important to pretest your method in an inconspicuous spot on the rug. Cleaning spills and stains immediately will prevent penetration of the liquid into the pile fibre. That way, you can avoid a more difficult-to-remove stain later on down the line. We recommend blotting up liquids by applying pressure with a clean white towel or cloth. Always work from the exterior of the stain inward; never rub, scrub or use a brush. Wipe gently while turning your cloth frequently so that you don't damage the pile by rubbing too hard against it while cleaning. To protect your rug's delicate fibres during cleaning--and keep it looking nice and new for years to come--always dab in the direction of its pile (with fibres pointing upward). Be careful not to soak it when cleaning because too much moisture can cause streaking and mildew over time and shrinkage if left unchecked. Once the stain has been removed, blot up the moisture with a clean towel or cloth.
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Phoenix Medium Indoor Rug 160 X 230cm against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.