Experience the Serenity Rug, where exceptional quality meets lasting durability. The rug boasts a plush 12mm pile height, providing a soft and comfortable feel underfoot. Its muted natural colors seamlessly blend into any decor, creating a calming and inviting ambiance. Crafted to endure the demands of everyday life, the Serenity Rug retains its elegance and strength even in high-traffic areas. Transform your home with the Serenity Rug – the ultimate fusion of style, comfort, and endurance.

To keep your rug looking its best, regular vacuuming is recommended. To vacuum fringe or shag rugs, go slowly over the surface to allow for maximum dust and dirt removal. Avoid using suction settings or beater bars - depending on the strength of your vacuum; threads may get caught up in the vacuum. Always follow your vacuum cleaner's manufacturer's instructions. Stains should be treated differently from one another and depend on the type of material used to make your rug; therefore, we cannot provide detailed instructions here. We recommend using a professional cleaning or dry-cleaning service for optimal care. For most stains, mild ivory dishwashing soap and water will do the trick. For tougher stains, ammonia or vinegar may also be necessary. Avoid any product containing bleach. Before you start cleaning a stain, it's important to pretest your method in an inconspicuous spot on the rug. Cleaning spills and stains immediately will prevent penetration of the liquid into the pile fibre. That way, you can avoid a more difficult-to-remove stain later on down the line. We recommend blotting up liquids by applying pressure with a clean white towel or cloth. Always work from the exterior of the stain inward; never rub, scrub or use a brush. Wipe gently while turning your cloth frequently so that you don't damage the pile by rubbing too hard against it while cleaning. To protect your rug's delicate fibres during cleaning--and keep it looking nice and new for years to come--always dab in the direction of its pile (with fibres pointing upward). Be careful not to soak it when cleaning because too much moisture can cause streaking and mildew over time and shrinkage if left unchecked. Once the stain has been removed, blot up the moisture with a clean towel or cloth.

Something not quite right? You have 28 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

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