Robert I Sutton
Asshole Survival Guide Paperback Book
“Refund was approved and back in my account the same day.” - Deliver+ customer
From the international bestselling expert on dealing with assholesWith cuttingedge research and reallife examples that are thoughtprovoking and often hilarious, this is an indispensable resourceGretchen Rubin, author of The Happiness ProjectAt last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidencebased, and fun to readRobert Cialdini, author of Influence and PreSuasionIf only Bob Suttons book had been available to help me deal with the full complement of 1stclass assholes Ive encountered in my 50year professional life. No names shall be mentionedTom Peters, coauthor of In Search of ExcellenceBeing around assholes, whether at work or elsewhere, can damage performance and affect wellbeing having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.With expertise and humour, he provides a cogent and methodical gameplan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection...
Binding: Paperback;224 pages; Publisher: Penguin Books Ltd; Classification: KJMV2; Weight: 282 g; Dimensions: 197 x 177 x 14
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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From the international bestselling expert on dealing with assholesWith cuttingedge research and reallife examples that are thoughtprovoking and often hilarious, this is an indispensable resourceGretchen Rubin, author of The Happiness ProjectAt last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidencebased, and fun to readRobert Cialdini, author of Influence and PreSuasionIf only Bob Suttons book had been available to help me deal with the full complement of 1stclass assholes Ive encountered in my 50year professional life. No names shall be mentionedTom Peters, coauthor of In Search of ExcellenceBeing around assholes, whether at work or elsewhere, can damage performance and affect wellbeing having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.With expertise and humour, he provides a cogent and methodical gameplan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection...
Binding: Paperback;224 pages; Publisher: Penguin Books Ltd; Classification: KJMV2; Weight: 282 g; Dimensions: 197 x 177 x 14
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Robert I Sutton
Asshole Survival Guide Paperback Book
“Refund was approved and back in my account the same day.” - Deliver+ customer
We Think You'll Like
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