From the international bestselling expert on dealing with assholesWith cuttingedge research and reallife examples that are thoughtprovoking and often hilarious, this is an indispensable resourceGretchen Rubin, author of The Happiness ProjectAt last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidencebased, and fun to readRobert Cialdini, author of Influence and PreSuasionIf only Bob Suttons book had been available to help me deal with the full complement of 1stclass assholes Ive encountered in my 50year professional life. No names shall be mentionedTom Peters, coauthor of In Search of ExcellenceBeing around assholes, whether at work or elsewhere, can damage performance and affect wellbeing having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.With expertise and humour, he provides a cogent and methodical gameplan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection...
Binding: Paperback;224 pages; Publisher: Penguin Books Ltd; Classification: KJMV2; Weight: 282 g; Dimensions: 197 x 177 x 14
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From the international bestselling expert on dealing with assholesWith cuttingedge research and reallife examples that are thoughtprovoking and often hilarious, this is an indispensable resourceGretchen Rubin, author of The Happiness ProjectAt last someone has provided clear steps for rejecting, dejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidencebased, and fun to readRobert Cialdini, author of Influence and PreSuasionIf only Bob Suttons book had been available to help me deal with the full complement of 1stclass assholes Ive encountered in my 50year professional life. No names shall be mentionedTom Peters, coauthor of In Search of ExcellenceBeing around assholes, whether at work or elsewhere, can damage performance and affect wellbeing having one asshole in a team has been shown to reduce performance by 30 to 40%, and research shows that rudeness spreads like a common cold. In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.With expertise and humour, he provides a cogent and methodical gameplan to fight back. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection...
Binding: Paperback;224 pages; Publisher: Penguin Books Ltd; Classification: KJMV2; Weight: 282 g; Dimensions: 197 x 177 x 14
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£0.49
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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