Ultra‑thin 10,000 mAh power bank – fast on‑the‑go charging The PRIMO 10,000 mAh power bank is designed with battery longevity in mind, crafted from repurposed materials and capable of delivering up to 46 additional hours of use on a single charge (actual performance depends on the device’s make, model and battery condition – figures are indicative only). Charge up to three phones or tablets simultaneously, regardless of brand, using two USB‑A ports and one USB‑C port, keeping you connected for work or play. The power bank itself can be recharged via the supplied micro‑USB cable or the USB‑C port. Compact and lightweight, the ultra‑thin design lets you pack, recharge and go without adding bulk to your everyday carry. Fast charging is provided at up to 15 W via USB‑C or 12 W via USB‑A; charging speed varies between devices.
Number of simultaneously connected devices (max): 3; Product colour: Black; Charger compatibility: Mobile phone/Smartphone, Tablet; On/off switch: Yes; Shape: Rectangle; LED indicators: Yes; Charging source: USB; Battery technology: Lithium-Ion (Li-Ion); Battery capacity: 37 Wh; Battery voltage: 3.7 V; Number of battery cells: 1; Number of charging cycles: 500; Built-in radio: No; Fast charging: Yes; Battery charge time (USB): 6 h; Input interface: Micro-USB + USB Type-C; USB Type-A output ports: 2; USB Type-C ports quantity: 1; Input voltage: 5 V; Input current: 2 A; Total output power: 15 W; Port 1 output power: 12 W; Port 2 output power: 12 W; Port 3 output power: 15 W; Port 1 output current: 2.4 A; Port 2 output current: 2.4 A; Port 3 output current: 3 A; Power protection features: Over current, Overcharge, Overdischarge, Overheating, Overload, Short circuit; Width: 138 mm; Depth: 73 mm; Height: 14 mm; Weight: 241 g; Micro-USB cable length: 25 cm; Cables included: Micro-USB; Quantity per pack: 1 pc(s); Package width: 128 mm; Package depth: 20 mm; Package height: 189 mm; Package weight: 287 g; Harmonized System (HS) code: 8507600090; Country of origin: China
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Ultra‑thin 10,000 mAh power bank – fast on‑the‑go charging The PRIMO 10,000 mAh power bank is designed with battery longevity in mind, crafted from repurposed materials and capable of delivering up to 46 additional hours of use on a single charge (actual performance depends on the device’s make, model and battery condition – figures are indicative only). Charge up to three phones or tablets simultaneously, regardless of brand, using two USB‑A ports and one USB‑C port, keeping you connected for work or play. The power bank itself can be recharged via the supplied micro‑USB cable or the USB‑C port. Compact and lightweight, the ultra‑thin design lets you pack, recharge and go without adding bulk to your everyday carry. Fast charging is provided at up to 15 W via USB‑C or 12 W via USB‑A; charging speed varies between devices.
Number of simultaneously connected devices (max): 3; Product colour: Black; Charger compatibility: Mobile phone/Smartphone, Tablet; On/off switch: Yes; Shape: Rectangle; LED indicators: Yes; Charging source: USB; Battery technology: Lithium-Ion (Li-Ion); Battery capacity: 37 Wh; Battery voltage: 3.7 V; Number of battery cells: 1; Number of charging cycles: 500; Built-in radio: No; Fast charging: Yes; Battery charge time (USB): 6 h; Input interface: Micro-USB + USB Type-C; USB Type-A output ports: 2; USB Type-C ports quantity: 1; Input voltage: 5 V; Input current: 2 A; Total output power: 15 W; Port 1 output power: 12 W; Port 2 output power: 12 W; Port 3 output power: 15 W; Port 1 output current: 2.4 A; Port 2 output current: 2.4 A; Port 3 output current: 3 A; Power protection features: Over current, Overcharge, Overdischarge, Overheating, Overload, Short circuit; Width: 138 mm; Depth: 73 mm; Height: 14 mm; Weight: 241 g; Micro-USB cable length: 25 cm; Cables included: Micro-USB; Quantity per pack: 1 pc(s); Package width: 128 mm; Package depth: 20 mm; Package height: 189 mm; Package weight: 287 g; Harmonized System (HS) code: 8507600090; Country of origin: China
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Primo Lithium-ion (li-ion) 10000 Mah Black against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.