The Narwal Freo Z Ultra is the world's first robot vacuum with dual 1600x1200 HD cameras and dual chips, leveraging groundbreaking AI for real-time cleaning decisions, instantly deploying 12,000 Pa suction or mopping based on recognized debris. It features Proactive AI DirtSense™ 2.0 for smart dirt recognition, a Zero Tangle Floating Brush 2.0 certified for a 0% hair tangle rate, and an innovative mop system with 12N downward pressure and automatic 12mm lift for carpets. Navigation is precise thanks to LIDAR SLAM 4.0 and Millimetre-accurate TwinAI Obstacle Avoidance, recognizing over 120 household items. The central 10-in-1 Base Station provides total automation, including Auto Dust Empty, Hot Water Mop Washing (up to 75°C), Hot Air Drying, and electrolyzed water sterilization, allowing for 120 days of hands-free operation and ensuring a thoroughly clean home setting. Control is managed through Freo Mind 3.0 intelligent hosting, Voice, and APP functions.
Does Not Apply
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The Narwal Freo Z Ultra is the world's first robot vacuum with dual 1600x1200 HD cameras and dual chips, leveraging groundbreaking AI for real-time cleaning decisions, instantly deploying 12,000 Pa suction or mopping based on recognized debris. It features Proactive AI DirtSense™ 2.0 for smart dirt recognition, a Zero Tangle Floating Brush 2.0 certified for a 0% hair tangle rate, and an innovative mop system with 12N downward pressure and automatic 12mm lift for carpets. Navigation is precise thanks to LIDAR SLAM 4.0 and Millimetre-accurate TwinAI Obstacle Avoidance, recognizing over 120 household items. The central 10-in-1 Base Station provides total automation, including Auto Dust Empty, Hot Water Mop Washing (up to 75°C), Hot Air Drying, and electrolyzed water sterilization, allowing for 120 days of hands-free operation and ensuring a thoroughly clean home setting. Control is managed through Freo Mind 3.0 intelligent hosting, Voice, and APP functions.
Does Not Apply
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Space Grey 'Freo Z Ultra' 12000PA Robot Vacuum Cleaner and Mop against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.