Introducing the Engage 50 II, a professional headset designed for clear customer calls. This headset gives you the power to improve customer satisfaction with real-time call insights for more meaningful interactions. Equipped with three microphones, it captures even the smallest details whilst suppressing unwanted background noise to ensure you hear what matters most. The ultra-lightweight design is durable enough for everyday use and travel, yet the adaptive fit and comfort-enhancing ear cushions make it feel so good you'll forget it's there. Built for the contact centre of today and tomorrow, the Engage 50 II provides real-time call insights to ensure each customer interaction is successful. The trio of microphones makes sure you sound better than ever, and an audible ringer ensures you'll never miss another call. It's lightweight, comfortable, and built to last.
Product type: Headset Wearing style: Head‑band Recommended usage: Office / call centre Headset type: Binaural Colour: Black Control unit: In‑line Cable colour: Black LED indicator: Call status Virtual surround: No Beamforming: Yes Heart‑rate monitor: No Motion sensor: No Bone‑conduction sensor: No Over‑the‑air updates: No Clear Voice technology: Yes On/off switch: No Optimised for: Other major platforms Hearing‑protection technology: Jabra PeakStop Phonebook access profile (PBAP): No Daisy‑chain: No HD voice: No Auto‑connect: No In‑ear pressure relief: No Housing material: Polycarbonate (PC), ABS, silicone, thermoplastic elastomer (TPE) Refurbished: No Works with Amazon voice assistant: No Steel hinges: No Certifications: Cisco, Unify, Microsoft Teams, Zoom, Google Meet, Amazon Chime, Works with Chromebook Connectivity: Wired, USB Type‑C Bluetooth profile: SBC Frequency response (music): 50–20 000 Hz Frequency response (talk): 100–14 000 Hz Maximum input power: 30 mW Ear coupling: Supra‑aural Impedance: 32 Ω Driver size: 2 cm Noise‑cancelling type: Passive Noise reduction: No Hear‑through: No Microphone: Boom, 3 MEMS units, 100–14 000 Hz, sensitivity –26 dB Microphone mute: No Rechargeable battery: No Fast charging: No FM radio: No Operating temperature: 14–131 °F (–10–55 °C) Storage temperature: –5–55 °C Sustainability certificate: TCO Dimensions (W × D × H): 167 mm × 167 mm × 54 mm (16.7 cm × 16.7 cm × 5.4 cm) Weight: 65 g Package dimensions (W × D × H): 185 mm × 50 mm × 249 mm Charging stand: No Charging case: No Warranty card: Yes Safety sheet: Yes Carrying case: No Pouch: Yes Easy pairing: No Multipoint connectivity: No USB‑C charging port: No Certified for Microsoft Teams: Yes Automatic volume adjustment: No Bluetooth Low Energy (BLE): No USB cable length: 2.4 m (7.9 ft) Voice guidance: No Depth (imperial): 6.57 in (16.7 cm) Height (imperial): 2.13 in (5.41 cm) Width (imperial): 6.57 in (16.7 cm) Supported applications: Engage+, Jabra Direct, Jabra Xpress Speakerphone: No Auto power‑off: No Call management: Yes Near‑field communication (NFC): No Protective pouch: No Cable length (imperial): 7.8 in (19.8 cm) Voice control: No Digital Signal Processing (DSP): No Package contents: Headset, carry pouch, warranty and warning leaflets
Free Delivery For A Year with Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Introducing the Engage 50 II, a professional headset designed for clear customer calls. This headset gives you the power to improve customer satisfaction with real-time call insights for more meaningful interactions. Equipped with three microphones, it captures even the smallest details whilst suppressing unwanted background noise to ensure you hear what matters most. The ultra-lightweight design is durable enough for everyday use and travel, yet the adaptive fit and comfort-enhancing ear cushions make it feel so good you'll forget it's there. Built for the contact centre of today and tomorrow, the Engage 50 II provides real-time call insights to ensure each customer interaction is successful. The trio of microphones makes sure you sound better than ever, and an audible ringer ensures you'll never miss another call. It's lightweight, comfortable, and built to last.
Product type: Headset Wearing style: Head‑band Recommended usage: Office / call centre Headset type: Binaural Colour: Black Control unit: In‑line Cable colour: Black LED indicator: Call status Virtual surround: No Beamforming: Yes Heart‑rate monitor: No Motion sensor: No Bone‑conduction sensor: No Over‑the‑air updates: No Clear Voice technology: Yes On/off switch: No Optimised for: Other major platforms Hearing‑protection technology: Jabra PeakStop Phonebook access profile (PBAP): No Daisy‑chain: No HD voice: No Auto‑connect: No In‑ear pressure relief: No Housing material: Polycarbonate (PC), ABS, silicone, thermoplastic elastomer (TPE) Refurbished: No Works with Amazon voice assistant: No Steel hinges: No Certifications: Cisco, Unify, Microsoft Teams, Zoom, Google Meet, Amazon Chime, Works with Chromebook Connectivity: Wired, USB Type‑C Bluetooth profile: SBC Frequency response (music): 50–20 000 Hz Frequency response (talk): 100–14 000 Hz Maximum input power: 30 mW Ear coupling: Supra‑aural Impedance: 32 Ω Driver size: 2 cm Noise‑cancelling type: Passive Noise reduction: No Hear‑through: No Microphone: Boom, 3 MEMS units, 100–14 000 Hz, sensitivity –26 dB Microphone mute: No Rechargeable battery: No Fast charging: No FM radio: No Operating temperature: 14–131 °F (–10–55 °C) Storage temperature: –5–55 °C Sustainability certificate: TCO Dimensions (W × D × H): 167 mm × 167 mm × 54 mm (16.7 cm × 16.7 cm × 5.4 cm) Weight: 65 g Package dimensions (W × D × H): 185 mm × 50 mm × 249 mm Charging stand: No Charging case: No Warranty card: Yes Safety sheet: Yes Carrying case: No Pouch: Yes Easy pairing: No Multipoint connectivity: No USB‑C charging port: No Certified for Microsoft Teams: Yes Automatic volume adjustment: No Bluetooth Low Energy (BLE): No USB cable length: 2.4 m (7.9 ft) Voice guidance: No Depth (imperial): 6.57 in (16.7 cm) Height (imperial): 2.13 in (5.41 cm) Width (imperial): 6.57 in (16.7 cm) Supported applications: Engage+, Jabra Direct, Jabra Xpress Speakerphone: No Auto power‑off: No Call management: Yes Near‑field communication (NFC): No Protective pouch: No Cable length (imperial): 7.8 in (19.8 cm) Voice control: No Digital Signal Processing (DSP): No Package contents: Headset, carry pouch, warranty and warning leaflets
Free Delivery For A Year with Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Engage 50 Ii Usb-c Uc Stereo Headset against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.