Important: Please make sure the delivery address and contact number are up to date on your eBay account. It is essential to provide a contact number so that the courier company can get in touch with you if necessary to arrange the delivery. Delivery: All products in our store include free delivery to any UK mainland postcode, except for remote areas. Please check the postage and payment eBay section for more details before placing your order.

Please note that the estimated delivery times provided are calculated from the moment your order departs the warehouse, not from the time you initially placed your order. We kindly request that you refrain from scheduling any installation services until you have received your order and confirmed the condition of the items. We are unable to cover installation expenses if the products are damaged during transit or prove unsuitable for any reason. Therefore, it is crucial to thoroughly inspect your order to ensure everything is in proper condition before commencing the installation process. After placing an order, delivery typically takes between 3 to 7 working days, with smaller items like taps, bath screens, bottle traps, and toilet seats often arriving even sooner. Please note that deliveries are scheduled for Monday to Friday. While some couriers may occasionally deliver on Saturdays, this is entirely at their discretion.

Something not quite right? You have 28 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.